Retail Security Officer: Customer-Focused Patrol

Kingdom Services Group Ltd; St. Neots; On-site; GBP 18,000 - 22,000; Full time

Benefits offered by this job

Career progression opportunities

Weekly colleague recognition

CARE wellbeing platform

Referral bonus

Training and development

Supportive team environment

Job summary

Kingdom Services Group Ltd, in partnership with Tesco, is seeking a professional Retail Security Officer to join our team at Tesco St Neots. You will provide a visible security presence and deliver excellent customer service while ensuring a safe environment for customers and colleagues.

This permanent role offers an average of 32 to 48 hours per week on a flexible rota with shifts 07:00–15:00, 15:00–23:00, and 16:00–00:00. A valid SIA licence and own transport are essential.

Qualifications

• Valid SIA Security Licence and own transport essential.
• Full 5-year checkable employment history.
• Excellent communication and customer service skills.
• Professional, reliable and confident demeanor.
• Ability to remain calm under pressure.
• Flexible to work all shift patterns, including evenings and weekends.

Responsibilities

• Conduct regular store patrols.
• Act as a visible deterrent to theft, loss and anti-social behaviour.
• Monitor and respond to incidents appropriately.
• Support store colleagues in maintaining a safe retail environment.
• Complete incident reports and documentation accurately.
• Deliver excellent customer service and assist customers when required.
• Handle challenging situations professionally and confidently.
• Follow all site security procedures and policies.

Skills

SIA Licence Security

Own transport

Customer service

Communication

Calm under pressure

Attention to detail

Flexible shifts

Retail security experience

Job description

Kingdom Services Group Ltd, in partnership with Tesco, is seeking a professional Retail Security Officer to join our team at Tesco St Neots. You will provide a visible security presence and deliver excellent customer service while ensuring a safe environment for customers and colleagues.

This permanent role offers an average of 32 to 48 hours per week on a flexible rota with shifts 07:00–15:00, 15:00–23:00, and 16:00–00:00. A valid SIA licence and own transport are essential.