Retail Security Officer - 42 hrs/week, Customer Focus

Kingdom Services Group; Harrogate; On-site; GBP 23,160,000 - 34,738,000; Full time

Benefits offered by this job

Earned wages access

Recognition rewards

Wellbeing support & discounts

Career progression opportunities

Referral bonus

Job summary

Kingdom Services Group is seeking a Retail Security Officer for a Tesco store in Harrogate. The role offers a permanent core schedule of 42 hours per week with shifts Monday to Saturday, providing a visible security presence to keep customers and colleagues safe.

Requirements include a valid SIA Licence and own transport. Shift patterns run across days with specific published hours; flexibility is requested to meet business needs.

Qualifications

• Valid SIA Licence is required.
• Own transport is required.
• Strong communication and customer service skills.
• Professional and reliable approach.
• Ability to remain calm under pressure.

Responsibilities

• Patrolling the store to ensure the safety of customers and colleagues.
• Acting as a visible deterrent to theft and anti-social behaviour.
• Monitoring the premises and responding to incidents.
• Completing accurate reports and recording observations.
• Supporting colleagues with store security requirements.
• Managing challenging situations calmly and professionally.
• Delivering excellent customer service at all times.

Skills

SIA Licence

Own Transport

Customer service

Communication skills

Calm under pressure

Job description

Kingdom Services Group is seeking a Retail Security Officer for a Tesco store in Harrogate. The role offers a permanent core schedule of 42 hours per week with shifts Monday to Saturday, providing a visible security presence to keep customers and colleagues safe.

Requirements include a valid SIA Licence and own transport. Shift patterns run across days with specific published hours; flexibility is requested to meet business needs.