Retail Security Specialist — Flexible Shifts & Customer Focus

Kingdom Services Group; St. Neots; On-site; GBP 18,000 - 21,000; Full time

Benefits offered by this job

Early scheme

Weekly recognition programmes

CARE wellbeing platform

Career progression opportunities

Referral bonus scheme

Social Value Days

Job summary

Kingdom Group, in partnership with Tesco, is seeking a Retail Security Officer to join our team at Tesco St Neots. The role involves providing a visible security presence, deterring theft, and delivering excellent customer service.

This permanent position offers an average of 32 to 48 hours per week on a flexible rota, with shifts from 07:00 to 15:00, 15:00 to 23:00, and 16:00 to 00:00. A valid SIA licence and own transport are essential.

Qualifications

• Valid SIA Security Licence.
• Excellent communication and customer service skills.
• Own transport may be required.

Responsibilities

• Conduct regular store patrols.
• Act as a visible deterrent to theft, loss and anti-social behaviour.
• Monitor and respond to incidents appropriately.
• Support store colleagues in maintaining a safe retail environment.
• Complete incident reports and documentation accurately.
• Deliver excellent customer service and assist customers when required.
• Handle challenging situations professionally and confidently.
• Follow all site security procedures and policies.

Skills

SIA Licence

Customer service

Communication

Job description

Kingdom Group, in partnership with Tesco, is seeking a Retail Security Officer to join our team at Tesco St Neots. The role involves providing a visible security presence, deterring theft, and delivering excellent customer service.

This permanent position offers an average of 32 to 48 hours per week on a flexible rota, with shifts from 07:00 to 15:00, 15:00 to 23:00, and 16:00 to 00:00. A valid SIA licence and own transport are essential.