Retail Security Officer | Customer-Focused & Calm

Kingdom Services Group; Chelmsford; On-site; GBP 18,000 - 21,000; Part time

Benefits offered by this job

Earn Early wages

Colleague recognition and rewards

Wellbeing support and discounts

Career progression opportunities

Referral bonus scheme

Social Value Days

Supportive team environment

Job summary

Kingdom Group is recruiting for Retail Security Officer to support its Tesco store in Chelmsford. You will provide a visible security presence, ensure customer and colleague safety, and contribute to a welcoming shopping environment.

The role requires a valid SIA licence, reliability, and strong customer service skills. Flexible shifts include Thursdays and Saturdays, with a permanent core expectation and potential for extended hours.

Qualifications

• Valid SIA Licence required.
• Own transport preferred.
• Excellent communication and customer service skills.
• Calm, professional and reliable approach.
• Flexibility with shifts and pattern.
• Full 5-year checkable employment history.
• Security experience desirable but not essential.

Responsibilities

• Patrolling the store to ensure safety of customers and staff.
• Acting as a visible deterrent to theft and anti-social behaviour.
• Monitoring premises and responding to incidents.
• Completing accurate reports and recording observations.
• Supporting colleagues with store security requirements.
• Managing challenging situations calmly and professionally.
• Delivering excellent customer service at all times.

Skills

SIA Licence

Own Transport

Communication skills

Customer service

Calm under pressure

Attention to detail

Shifts flexibility

5-year history

Security experience

Job description

Kingdom Group is recruiting for Retail Security Officer to support its Tesco store in Chelmsford. You will provide a visible security presence, ensure customer and colleague safety, and contribute to a welcoming shopping environment.

The role requires a valid SIA licence, reliability, and strong customer service skills. Flexible shifts include Thursdays and Saturdays, with a permanent core expectation and potential for extended hours.