Retail Security Officer - Bicester Village

DOUBLE CHECK SECURITY GROUP LTD; Bicester; On-site; GBP 21,000 - 27,000; Full time

Job summary

GuardPass Limited is seeking a professional and presentable Retail Security Officer to join our team at Bicester Village. This full-time role covers day shifts, including weekends, and requires the right to work in the UK.

You will deter theft, conduct patrols, assist staff, and complete incident reports with accuracy. A valid SIA Guarding or Door Supervisor licence and at least one year of retail security experience are essential; strong English communication and smart appearance are expected.

Qualifications

• Valid SIA Security Guarding or Door Supervisor licence.
• At least one year of security experience, preferably in retail.
• Available for a Full-time position
• Good spoken and written English, including the ability to read instructions and complete reports.
• Complete accurate incident reports and maintain security records
• A smart appearance and professional manner.
• Strong observation, communication and customer service skills.
• The right to work in the UK and availability to work full-time.
• Availability for day shifts, including Saturdays and Sundays, is essential.

Responsibilities

• Maintain a visible security presence to deter theft and antisocial behaviour.
• Conduct regular store patrols and identify potential security risks.
• Support store staff with loss prevention and security concerns.
• Respond calmly and professionally to incidents, using effective communication and de-escalation skills.
• Complete accurate incident reports and maintain security records.
• Deliver excellent customer service while following store and company procedures.

Skills

Observational skills

Communication

Customer service

Job description

Retail Security Officer – Bicester Village

Full-time | Day shifts

About the Role

We are recruiting a professional and presentable Retail Security Officer to join our team in Bicester Village.

You will help create a safe and welcoming shopping environment, protect staff and customers, and prevent theft and other security incidents.

Key Responsibilities

• Maintain a visible security presence to deter theft and antisocial behaviour.
• Conduct regular store patrols and identify potential security risks.
• Support store staff with loss prevention and security concerns.
• Respond calmly and professionally to incidents, using effective communication and de-escalation skills.
• Complete accurate incident reports and maintain security records.
• Deliver excellent customer service while following store and company procedures.

Requirements

• A valid SIA Security Guarding or Door Supervisor licence.
• At least one year of security experience, preferably in retail.
• Available for a Full-time position
• Good spoken and written English, including the ability to read instructions and complete reports.
• Complete accurate incident reports and maintain security records
• A smart appearance and professional manner.
• Strong observation, communication and customer service skills.
• The right to work in the UK and availability to work full-time.
• Availability for day shifts, including Saturdays and Sundays, is essential.

Employment Terms

• Full-time position
• Day shifts, including weekends
• PAYE contract only – no self-employed arrangements