Retail Security Officer - Area Relief (Flexible Shifts)

Mitie Group; Ashford; On-site; GBP 15,000 - 21,000; Full time

Benefits offered by this job

Flexible benefits platform

Salary Finance

MiDeals discounts

Life cover

Cycle to work

Mitie Stars recognition

Job summary

Mitie is seeking a Retail Elite Security Officer to join the Total Security Management Team in the UK. You will cover multiple shifts and locations, providing a professional security presence, superb customer service, and safe, calm resolutions to incidents.

Ideal candidates have retail security experience, a Frontline Door Supervision or Security Guarding Licence, and may hold a CCTV licence. Own transport and a flexible approach are advantageous.

Qualifications

• Retail security experience
• ASCONE and SAFER approaches knowledge
• UK driving licence (beneficial)
• Frontline Door Supervision or Security Guarding Licence essential
• Own transport
• Excellent written and verbal communication
• Proficiency with security tech and CCTV monitoring

Responsibilities

• Protect customers and colleagues from abuse with a professional security presence.
• Provide a highly visible security presence while delivering excellent customer service.
• Proactively deter anti-social behaviour, theft and crime.
• Liaise with store management, Police and external agencies when required.
• Use conflict resolution to diffuse workplace situations.
• Ensure health, safety and wellbeing standards are upheld and escalated as needed.

Skills

Team player

Own transport

Retail security

Excellent communication

Conflict resolution

CCTV licence

Education

Security Guarding License

Tools

ASCONE

SAFER

Job description

Mitie is seeking a Retail Elite Security Officer to join the Total Security Management Team in the UK. You will cover multiple shifts and locations, providing a professional security presence, superb customer service, and safe, calm resolutions to incidents.

Ideal candidates have retail security experience, a Frontline Door Supervision or Security Guarding Licence, and may hold a CCTV licence. Own transport and a flexible approach are advantageous.