Elite Retail Security Officer – Flexible Shifts

Mitie Group; Crawley; On-site; GBP 15,000 - 21,000; Full time

Benefits offered by this job

Flexible benefits scheme

Virtual GP

Salary Finance

Choices benefits platform

MiDeals discounts

Cycle-to-work

Life cover

Share plan

Job summary

Mitie has a great opportunity for a Retail Elite Security Officer to join the Total Security Management Team. Retail Elite Security Officers must be available to cover various shift patterns as well as being flexible in their approach to working locations and potential changes to working patterns.

Onsite parking is available at RH10, Crawley. Pay rate £13.10 and a strong focus on preventing abuse, deterring theft, and liaising with management, Police and external agencies.

Qualifications

• The elite security officer will need to be a team player with an enthusiastic attitude.
• Able to work on their own initiative.
• Retail Security experience.
• Able to use ASCONE and SAFER approaches.
• Flexible and Reliable.
• Excellent communication skills are required both written and verbal.
• Capable in the use of technology.
• The ability to identify triggers to conflict along with excellent mediation skills.
• Frontline Door Supervision or Security Guarding License essential, CCTV Licence would be beneficial.
• A Full UK Driving licence would be beneficial.
• To maximise the use of BWCCTV during confrontational situations.

Responsibilities

• To protect customers and colleagues from physical and verbal abuse, by providing a reassuring and professional security presence.
• To provide a highly visible security presence which is easily identified by both customers and colleagues whilst providing an exceptional level of customer service.
• To proactively deter and prevent anti-social behaviour, theft and criminal activity.
• Liaising with the store management, Police and other external agencies when required.
• Utilising conflict resolution in order to diffuse difficult situations that may arise within the workplace.
• Ensuring behaviours and situations that endanger the health and safety and wellbeing of colleagues, customers and fellow officers are identified and rectified in a timely manner in line with company policies.

Skills

Team player

Initiative

Retail security experience

ASCONE SAFER

Flexible

Excellent communication

Technology usage

Conflict mediation

UK driving licence

CCTV licence beneficial

BWCCTV usage

Job description

Mitie has a great opportunity for a Retail Elite Security Officer to join the Total Security Management Team. Retail Elite Security Officers must be available to cover various shift patterns as well as being flexible in their approach to working locations and potential changes to working patterns.

Onsite parking is available at RH10, Crawley. Pay rate £13.10 and a strong focus on preventing abuse, deterring theft, and liaising with management, Police and external agencies.