Elite Retail Security Officer: Visible Safety & Service

Mitie Group; Dover; Presencial; GBP 15.000 - 21.000; Jornada completa

Descripción de la vacante

Mitie Group is seeking a Retail Elite Security Officer to join the Total Security Management Team. You will provide a visible security presence and deliver excellent customer service across various shift patterns and locations.

The role requires security experience, strong communication, and flexibility to adapt to changing patterns. A Frontline Door Supervision Licence (or equivalent) is essential, with CCTV licence and UK driving licence considered beneficial.

Formación

• Retail Elite Security Officer role requires a security-focused mindset with customer service.
• Strong communication and conflict management abilities are essential.

Responsabilidades

• Protect customers and colleagues from abuse with a professional security presence.
• Provide highly visible security while delivering excellent customer service.
• Deter theft and anti-social behaviour through proactive security measures.
• Liaise with store management, police and external agencies as required.
• Use conflict resolution to diffuse workplace situations.
• Ensure health, safety and wellbeing standards are maintained.

Conocimientos

Team player

Initiative

Retail security experience

Flexible work

Excellent communication

Tech proficiency

Conflict resolution

High ethical standards

Conflict de-escalation

Door supervision license

CCTV licence

Full UK driving licence

Educación

Frontline Door Supervision Licence

CCTV Licence

Full UK Driving Licence

Descripción del empleo

Mitie Group is seeking a Retail Elite Security Officer to join the Total Security Management Team. You will provide a visible security presence and deliver excellent customer service across various shift patterns and locations.

The role requires security experience, strong communication, and flexibility to adapt to changing patterns. A Frontline Door Supervision Licence (or equivalent) is essential, with CCTV licence and UK driving licence considered beneficial.