Retail Security Elite — Flexible Shifts & Customer Safety

Mitie Group; Worthing; On-site; GBP 15,000 - 21,000; Part time

Job summary

Mitie Group plc. is seeking a Retail Elite Security Officer to join the Total Security Management Team. The role demands flexibility across shift patterns and working locations, ensuring a visible, reassuring security presence while delivering excellent customer service.

Applicants should have retail security experience, a valid Frontline Door Supervision license, and comfort with security technology. A UK driving licence is advantageous for multi-site coverage in Worthing and surrounding areas.

Qualifications

• Retail security experience.
• Experience with ASCONE and SAFER approaches.
• Frontline Door Supervision or Security Guarding License essential; CCTV Licence beneficial.
• Full UK driving licence beneficial.

Responsibilities

• To protect customers and colleagues from physical and verbal abuse, by providing a reassuring and professional security presence.
• To provide a highly visible security presence which is easily identified by both customers and colleagues whilst providing an exceptional level of customer service.
• To proactively deter and prevent anti-social behaviour, theft and criminal activity.
• Liaising with the store management, Police and other external agencies when required.
• Utilising conflict resolution in order to diffuse difficult situations that may arise within the workplace.
• Ensuring behaviours and situations that endanger the health and safety and wellbeing of colleagues, customers and fellow officers are identified and rectified in a timely manner in line with company policies.

Skills

Retail security experience

ASCONE SAFER methods

Communication skills

Technology use

Conflict resolution

Team player

Self-motivation

Education

Frontline Door Supervision license

Security Guarding License

CCTV Licence (beneficial)

Job description

Mitie Group plc. is seeking a Retail Elite Security Officer to join the Total Security Management Team. The role demands flexibility across shift patterns and working locations, ensuring a visible, reassuring security presence while delivering excellent customer service.

Applicants should have retail security experience, a valid Frontline Door Supervision license, and comfort with security technology. A UK driving licence is advantageous for multi-site coverage in Worthing and surrounding areas.