Retail Security Officer (19055)

Kingdom Services Group Ltd; Newcastle upon Tyne; Presencial; GBP 18.000 - 21.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Earn early wages

Weekly rewards

Wellbeing discounts

Career progression opportunities

Referral bonus scheme

Descripción de la vacante

Kingdom Group, a trusted partner to Tesco, is seeking a professional Retail Security Officer for Tesco Newcastle. You will provide a visible security presence, protect customers and store assets, and deliver excellent customer service while supporting the store team.

The role requires a valid SIA Licence, own transport, and flexibility to work a variety of shifts across 32–48 hours per week. Full training and ongoing support are provided.

Formación

• Valid SIA Licence is required.
• Own transport and full UK driving licence required.
• Excellent communication and customer service skills.
• Able to work independently and as part of a team.
• Flexible and reliable with shifts.

Responsabilidades

• Conduct regular patrols throughout the store and surrounding areas.
• Act as a visible deterrent to theft and loss.
• Monitor and respond to incidents and security concerns.
• Complete accurate incident reports and maintain records.
• Monitor CCTV systems where authorised.
• Support store management and colleagues with security-related matters.
• Deliver excellent customer service and assist customers as needed.
• Carry out loss prevention duties and reduce stock shrinkage.
• Ensure a safe environment for customers, visitors and employees.

Conocimientos

Strong communication

Customer service

Teamwork

Calm under pressure

Attention to detail

Descripción del empleo

Retail Security Officer - Tesco Partnership

Location: Tesco Newcastle, NE3 2FP
Pay: £13.47 per hour
Hours: 32 - 48 Hours Per Week
Shift Pattern: Wednesday, Thursday, Friday, Saturday and Sunday
Shift Times: 06:00 - 14:00, 14:00 - 22:00 or 10:00 - 22:00 (subject to business needs)
Requirement: Valid SIA Licence and Own Transport Required

About the Role

Kingdom Group, a trusted partner to Tesco, is seeking a professional and reliable Retail Security Officer to join our team at Tesco Newcastle.

This role is ideal for someone who enjoys working in a customer-facing environment while helping to maintain a safe and secure shopping experience. You will provide a visible security presence, protect customers, colleagues and store assets, and deliver excellent customer service while supporting the wider store team.

The successful candidate must be flexible with working hours and willing to work a variety of shifts based on business requirements.

Key Responsibilities

• Conduct regular patrols throughout the store and surrounding areas
• Act as a visible deterrent to theft, anti-social behaviour and store losses
• Monitor and respond appropriately to incidents and security concerns
• Complete accurate incident reports and maintain detailed records
• Monitor CCTV systems where authorised
• Support store management and colleagues with security-related matters
• Deliver excellent customer service and assist customers when required
• Carry out loss prevention duties and reduce stock shrinkage
• Ensure a safe environment for customers, visitors and employees

What We're Looking For

• Valid SIA Licence
• Own transport and full UK driving licence required
• Strong communication and customer service skills
• Professional and reliable approach to work
• Ability to remain calm under pressure and handle challenging situations
• Good observation skills and attention to detail
• Ability to work independently and as part of a team
• Flexible approach to shift patterns and working hours
• Previous retail security experience is desirable but not essential
• Full 5-year checkable work history

Shift Information

• 32 - 48 Hours Per Week
• Wednesday to Sunday
• 06:00 - 14:00, 14:00 - 22:00 or 10:00 - 22:00
• Shift patterns may vary depending on business needs
• Opportunities for additional hours may be available

Why Join Kingdom?

• Earn Early - access your wages when you need them
• Weekly Recognition and colleague rewards
• Colleague CARE Platform with wellbeing support and discounts
• Career progression and development opportunities
• Referral bonus scheme
• Paid Social Value Days
• Ongoing training and support
• Work as part of an award-winning and professional team

Additional Information

• Full training provided
• 5-year employment history required
• SIA Licence essential
• Own transport is mandatory for this role
• Successful applicants must be flexible to meet operational requirements