Retail Security Officer

Kingdom Services Group; Royston; On-site; GBP 16,000 - 22,000; Full time

Benefits offered by this job

Company pension

Full training and ongoing support

Career progression opportunities

Wellbeing programmes

Uniform provided

Job summary

Kingdom Services Group is recruiting a Retail Security Officer for Tesco Stores Ltd in Royston. The role involves safeguarding customers and staff, patrolling the store and surrounding areas, and maintaining a visible security presence.

We require a valid SIA Licence and prefer prior retail security experience. This position offers full training, career development, and uniform provision in a national organisation.

Qualifications

• Excellent customer service and communication skills.
• Ability to maintain composure and professionalism under pressure.
• Strong observation and reporting abilities.

Responsibilities

• Conduct regular patrols of the store and surrounding areas.
• Provide a visible security presence to deter theft and anti-social behaviour.
• Monitor activity and respond to incidents professionally.
• Complete incident reports and security documentation accurately.
• Support store colleagues to maintain a safe environment.
• Deliver excellent customer service and assist customers when required.

Skills

Customer service

Communication

Observant

Report writing

Tools

SIA Licence

Job description

Retail Security Officer

Location: Tesco Stores Ltd, Old North Rd, Royston, SG8 5UA

Pay Rate: £13.72 per hour

Hours: 16 - 42 hours per week

Shift Pattern: 5 out of 7 days, Monday - Sunday

Shifts Available:

• 06:00 - 15:00
• 07:00 - 15:00
• 15:00 - 23:00
• 15:00 - 00:00

Licence Required: Valid SIA Licence

Retail Security Officer - Join Kingdom Services Group

Kingdom Services Group is one of the UK's leading providers of security, cleaning and support services. We are currently recruiting for a Retail Security Officer to support our client, Tesco Stores Ltd in Royston.

This is an excellent opportunity for a professional and customer-focused security officer looking to join a well-established organisation that values its employees and offers ongoing training and career development opportunities.

Key Responsibilities

• Conduct regular patrols of the store and surrounding areas.
• Provide a highly visible security presence to deter theft, shoplifting and anti-social behaviour.
• Monitor store activity and respond professionally to incidents and security concerns.
• Complete accurate incident reports and security documentation.
• Support store colleagues in maintaining a safe and secure working environment.
• Deliver excellent customer service and assist customers when required.
• Liaise with store management, emergency services and local authorities when necessary.
• Assist with loss prevention and stock protection initiatives.
• Deal confidently and professionally with challenging situations.
• Ensure all security procedures and site instructions are followed at all times.

What We're Looking For

• A valid SIA Licence is essential.
• Previous retail security experience would be advantageous.
• Strong communication and customer service skills.
• Ability to remain calm under pressure and respond effectively to incidents.
• Reliable, professional and presentable approach.
• Ability to work independently and as part of a team.
• Excellent observation and report-writing skills.

What We Offer

• £13.72 per hour.
• Flexible hours between 16 and 42 hours per week.
• Access to company pension scheme.
• Full training and ongoing support.
• Career progression opportunities within a national organisation.
• Access to employee wellbeing and reward programmes.
• Uniform provided.

If you are a dedicated and professional Security Officer looking for your next opportunity, we'd love to hear from you.