Retail Security Officer

Kingdom Services Group Ltd; Norwich; On-site; GBP 16,000 - 22,000; Full time

Benefits offered by this job

Uniform provided

Full training

Opportunity to work across multipleTes

Career progression

Supportive management team

Job summary

Kingdom Services Group is recruiting for a Retail Security Officer to join our team at Tesco Harford Bridge, Norwich. The role is permanent and involves providing a visible security presence, preventing theft and ensuring a safe shopping environment.

You must hold a valid SIA licence, a full UK driving licence, have access to your own transport, and deliver excellent customer service. The role may involve travel to nearby Tesco stores to cover holidays or absence.

Qualifications

• Valid SIA Security Licence.
• Full UK Manual Driving Licence.
• Own transport required.
• Excellent communication and customer service skills.
• Strong observational and problem-solving abilities.
• Professional, reliable and punctual approach to work.
• Ability to remain calm and confident when dealing with incidents.

Responsibilities

• Maintain a visible security presence throughout the store.
• Deter theft, shoplifting and stock loss through proactive monitoring and patrols.
• Protect customers, colleagues and visitors by maintaining a safe and secure shopping environment.
• Monitor suspicious behaviour and take appropriate action in line with company procedures.
• Respond professionally to incidents, emergencies and security concerns.
• Complete accurate incident reports and all associated documentation.
• Liaise effectively with Tesco management and security teams.
• Deliver excellent customer service while maintaining professional standards at all times.
• Travel between local stores to provide operational support and holiday or absence cover where required.
• Ensure compliance with all Tesco and Kingdom security policies and procedures.

Skills

Communication skills

Customer service

Observation

Problem solving

Reliability

Punctuality

Job description

Retail Security Officer - Tesco Harford Bridge (Permanent Support Role)

Location

Tesco Harford Bridge, Ipswich Road, Norwich, NR4 6DZ

Position

Retail Security Officer (Permanent Support Role)

Pay Rate

£13.72 per hour

Hours

36+ Hours Per Week

Shift Pattern

• 06:00 - 15:00
• 15:00 - 00:00

Join Kingdom Services Group as a Retail Security Officer

Kingdom Services Group is recruiting for a Permanent Support Retail Security Officer to join our team based at Tesco Harford Bridge, Norwich. This is an excellent opportunity for a professional and customer-focused individual who holds a valid SIA Licence, Full UK Manual Driving Licence and has access to their own transport.

As a Permanent Support Officer, you will primarily be based at Tesco Harford Bridge but will also be required to provide support and cover at other local Tesco stores, including Dereham and Diss, as operational needs require.

Key Responsibilities

• Maintain a visible security presence throughout the store.
• Deter theft, shoplifting and stock loss through proactive monitoring and patrols.
• Protect customers, colleagues and visitors by maintaining a safe and secure shopping environment.
• Monitor suspicious behaviour and take appropriate action in line with company procedures.
• Respond professionally to incidents, emergencies and security concerns.
• Complete accurate incident reports and all associated documentation.
• Liaise effectively with Tesco management and security teams.
• Deliver excellent customer service while maintaining professional standards at all times.
• Travel between local stores to provide operational support and holiday or absence cover where required.
• Ensure compliance with all Tesco and Kingdom security policies and procedures.

Essential Requirements

• Valid SIA Security Licence.
• Full UK Manual Driving Licence.
• Own transport required.
• Excellent communication and customer service skills.
• Strong observational and problem-solving abilities.
• Professional, reliable and punctual approach to work.
• Ability to remain calm and confident when dealing with incidents.
• Previous retail security experience is desirable but not essential.

What We Offer

• £13.72 per hour.
• Company uniform provided.
• Full training and ongoing support.
• Opportunity to work across multiple Tesco locations.
• Career progression opportunities within Kingdom Services Group.
• Supportive management team and positive working environment.