Retail Security Officer

Kingdom Services Group; Norwich; On-site; GBP 17,000 - 22,000; Full time

Benefits offered by this job

Uniform provided

Full training

Career progression opportunities

Supportive management team

Opportunity to work across multipleTes

Job summary

Kingdom Services Group is seeking a Retail Security Officer for Tesco Harford Bridge in Norwich to maintain a visible security presence, deter theft, and ensure a safe shopping environment. The role requires an SIA licence and owns transport to cover local sites.

Shifts are 36+ hours per week with 06:00–15:00 and 15:00–00:00 patterns. You may be deployed to other Tesco locations as needed, with excellent customer service at the core of the role.

Qualifications

• Valid SIA Licence.
• Full UK manual driving licence.
• Own transport to travel between sites as required.
• Excellent communication and customer service skills.
• Professional and punctual with a calm approach to incidents.

Responsibilities

• Maintain a visible security presence throughout the store.
• Deter theft, shoplifting and stock loss through proactive monitoring and patrols.
• Protect customers, colleagues and visitors by maintaining a safe environment.
• Monitor suspicious behaviour and act per company procedures.
• Respond to incidents, emergencies and security concerns.
• Complete incident reports and documentation accurately.
• Liaise with Tesco management and security teams.
• Provide excellent customer service while upholding standards.
• Travel between local stores to provide support and cover as needed.
• Ensure compliance with Tesco and Kingdom security policies.

Skills

SIA Licence

Communication skills

Customer service

Full UK driving licence

Own transport

Job description

Retail Security Officer - Tesco Harford Bridge (Permanent Support Role)

Location: Tesco Harford Bridge, Ipswich Road, Norwich, NR4 6DZ
Position: Retail Security Officer (Permanent Support Role)
Pay Rate: £13.72 per hour
Hours: 36+ Hours Per Week
Shift Pattern: Monday - Sunday

• 06:00 - 15:00
• 15:00 - 00:00

Join Kingdom Services Group as a Retail Security Officer

Kingdom Services Group is recruiting for a Permanent Support Retail Security Officer to join our team based at Tesco Harford Bridge, Norwich. This is an excellent opportunity for a professional and customer-focused individual who holds a valid SIA Licence, Full UK Manual Driving Licence and has access to their own transport.

As a Permanent Support Officer, you will primarily be based at Tesco Harford Bridge but will also be required to provide support and cover at other local Tesco stores, including Dereham and Diss, as operational needs require.

Key Responsibilities

• Maintain a visible security presence throughout the store.
• Deter theft, shoplifting and stock loss through proactive monitoring and patrols.
• Protect customers, colleagues and visitors by maintaining a safe and secure shopping environment.
• Monitor suspicious behaviour and take appropriate action in line with company procedures.
• Respond professionally to incidents, emergencies and security concerns.
• Complete accurate incident reports and all associated documentation.
• Liaise effectively with Tesco management and security teams.
• Deliver excellent customer service while maintaining professional standards at all times.
• Travel between local stores to provide operational support and holiday or absence cover where required.
• Ensure compliance with all Tesco and Kingdom security policies and procedures.

Essential Requirements

• Valid SIA Security Licence.
• Full UK Manual Driving Licence.
• Own transport required.
• Excellent communication and customer service skills.
• Strong observational and problem-solving abilities.
• Professional, reliable and punctual approach to work.
• Ability to remain calm and confident when dealing with incidents.
• Previous retail security experience is desirable but not essential.

What We Offer

• £13.72 per hour.
• Company uniform provided.
• Full training and ongoing support.
• Opportunity to work across multiple Tesco locations.
• Career progression opportunities within Kingdom Services Group.
• Supportive management team and positive working environment.