Retail Security Officer

Kingdom Services Group Ltd; Leicester; On-site; GBP 16,000 - 22,000; Full time

Benefits offered by this job

Company uniform provided

Full training and ongoing support

Opportunities for career progression

Supportive management team andPositive

Job summary

Kingdom Services Group is recruiting for a Retail Security Officer at Tesco Belgrave Gate Express in Leicester. You will maintain a visible security presence, deter theft and protect customers and colleagues while upholding store policies.

The role requires a valid SIA licence, own transport and excellent communication and customer service skills. Shifts are 06:00–15:00 or 15:00–23:00, five days out of seven, with a £13.72 per hour pay rate.

Qualifications

• Excellent communication and customer service skills are essential.
• Strong observational and problem-solving abilities are required.
• Reliable, professional, and punctual approach to work.
• Ability to remain calm and confident when handling incidents.

Responsibilities

• Maintain a visible security presence throughout the store.
• Deter theft, shoplifting and stock loss through proactive monitoring and patrols.
• Protect customers, colleagues and visitors by helping maintain a safe shopping environment.
• Monitor suspicious behaviour and take appropriate action per procedures.
• Respond professionally to incidents, emergencies and security concerns.
• Complete accurate incident reports and relevant documentation.
• Liaise with Tesco management and security personnel.
• Deliver excellent customer service while upholding professional standards.
• Ensure full compliance with Tesco and Kingdom security policies and procedures.
• Support neighbouring sites as needed for operational requirements.

Skills

Communication skills

Customer service

Observation

Problem solving

Punctuality

Tools

SIA Licence

Job description

Retail Security Officer - Tesco Belgrave Gate Express

Location: Tesco Express, 21 Belgrave Gate, Haymarket Centre, Leicester, LE1 3HP

Position: Retail Security Officer

Pay Rate: £13.72 per hour

Hours: Hours Per Week

Shift Pattern: 5 Days out of 7, Monday - Sunday

• 06:00 - 15:00
• 15:00 - 23:00

Join Kingdom Services Group as a Retail Security Officer

Kingdom Services Group is recruiting for a Retail Security Officer to join our team at Tesco Belgrave Gate Express in Leicester. This is an excellent opportunity for a professional and customer-focused individual who holds a valid SIA Licence and has their own transport to support operational requirements.

Working in a busy retail environment, you will be responsible for maintaining a safe and secure shopping experience for customers and colleagues while protecting the store from theft, loss and criminal activity through a professional and highly visible security presence.

Key Responsibilities

• Maintain a visible security presence throughout the store.
• Deter theft, shoplifting and stock loss through proactive monitoring and patrols.
• Protect customers, colleagues and visitors by helping maintain a safe shopping environment.
• Monitor suspicious behaviour and take appropriate action in line with company procedures.
• Respond professionally to incidents, emergencies and security concerns.
• Complete accurate incident reports and relevant documentation.
• Liaise effectively with Tesco management and other security personnel.
• Deliver excellent customer service while maintaining professional standards at all times.
• Ensure full compliance with Tesco and Kingdom security policies and procedures.
• Support neighbouring sites where required as part of operational needs.

Essential Requirements

• Valid SIA Security Licence.
• Own transport required.
• Excellent communication and customer service skills.
• Strong observational and problem-solving abilities.
• Professional, reliable and punctual approach to work.
• Ability to remain calm and confident when dealing with incidents.
• Previous retail security experience is desirable but not essential.

What We Offer

• £13.72 per hour.
• Company uniform provided.
• Full training and ongoing support.
• Opportunities for career progression within Kingdom Services Group.
• Supportive management team and positive working environment.