Retail Security Officer

Staffline; Maidstone; On-site; GBP 19,000 - 26,000; Full time

Benefits offered by this job

5.6 weeks holiday per year (incl. bank

Progression training and development

Life assurance

Employee Discount Schemes

Refer a friend scheme

Free uniform provided

Job summary

Staffline and TSS are recruiting for a Retail Security Officer. You will provide a visible deterrent, ensure safety, and uphold loss prevention policies across client premises. The role requires clear communication, team collaboration, and comfort with digital devices for reporting.

Ideal candidates are 18+, customer‑facing, and ready to join a large international security provider with induction and on‑site training. Uniforms are provided and ongoing support is offered.

Qualifications

• SIA licence held and clearly displayed.
• Excellent communication and customer service skills.
• Able to use digital devices and reporting systems.
• Must be aged 18 or over.

Responsibilities

• Provide a visible uniformed deterrent and contribute to safety and security of premises and staff.
• Observe and report incidents using the correct reporting systems.
• Follow client and manager instructions; maintain site knowledge and local developments.
• Assist with staff and contractor searches if required by the client.
• Ensure the security base is kept clean and tidy and the uniform is worn.
• Comply with Fire and Safety evacuation procedures.

Skills

Communication

Customer service

Tech-savvy

Team player

Education

SIA Licence

Job description

As a Retail Security Officer your duties include:

• To provide a visible uniformed deterrent, to contribute to the safety and security of the client's premises and staff
• To carry out Company Policy on loss prevention and ensure the safety of staff and visitors
• To lawfully deter potential troublemakers on site
• To observe and report incidents using the correct reporting systems
• To carry out all duties assigned by the client or manager to whom you are responsible
• To ensure site knowledge is kept up to date and developments at local level are identified
• To understand and implement any Fire and Safety evacuation procedures
• To assist, if required by the Client, with staff and contractor searches
• To ensure that the Security base is always maintained in a clean and tidy condition
• To conduct yourself, at all times, in a manner which will bring credit to yourself and the Company, ensuring full uniform is worn and SIA licence is clearly displayed

Our Perfect Worker

It is crucial to have great communication and customer service skills. A lot of admin is digital and paperless, so you'll need to be tech-savvy enough to use our digital devices.

Our perfect Retail Security Officer will need to be aged 18 or over, a confident communicator who is a team player with the drive to always provide a friendly and professional service. Join TSS and you can also enjoy real career progression with a large international company - as the world's leading provider of security solutions, we offer loads of training and support. You'll be in safe hands from our induction and on-site training to regular reviews and welfare checks with our managers.

Key Information and Benefits

• 5.6 weeks holiday per year (8 of these will be in lieu of bank holidays, worked or not worked)
• Progression training and development opportunities
• Life assurance benefit
• Employee Discount Schemes
• Refer a friend scheme
• Free uniform provided

Job Ref:

(T218)

TSS are a recognised Disability Confident Leader Employer, committed to fostering an inclusive workplace where everyone can thrive. They prioritise accessibility, support, and opportunity for all employees. Join their diverse and empowering team today!

About Staffline

Staffline are working in Partnership with TSS, providing a recruitment solution for security roles.

Please note that our job adverts are correct at the time of publication, but some details and job responsibilities are subject to change.