Retail Security Officer

Staffline; Maesteg; On-site; GBP 17,000 - 23,000; Full time

Benefits offered by this job

5.6 weeks holiday per year

Workplace Pension Scheme

Progression training and development

Life assurance benefit

Contributory Healthcare Scheme

Eyecare vouchers

Employee Discount Schemes

Refer a friend scheme

Free uniform provided

Job summary

Staffline, in partnership with TSS, is seeking a Retail Security Officer in Maesteg. The role focuses on proactive security, loss prevention, and customer safety, with duties spanning team management and client liaison.

Shifts include multiple weekday and weekend blocks; the position requires an SIA Door Supervisor licence and a commitment to flexible hours. Competitive benefits and on-site training are provided.

Qualifications

• SIA Licence required (Door Supervisor).
• Strong communication and customer service skills.
• Tech-savvy and comfortable using digital devices.

Responsibilities

• Prioritise stores on a risk basis and work across region.
• Collaborate with management to improve service to the client.
• Undertake office management tasks when required (facilities, safety procedures, petty cash & travel records).
• Ensure timely responses to requests and accurate data entry (GDPR compliant).
• Uphold a professional appearance with a clearly displayed licence.

Skills

SIA Licence

Customer service

Communication

Tech savvy

Education

Minimum age 18

Tools

Security equipment

GDPR awareness

Job description

Position: Retail Security Officer

Location: Maesteg

Pay Rate: £14.70 per hour

Shifts / Hours

• Monday 12.00 - 20.00
• Tuesday 14.00- 22.00
• Thursday 12.00 -20.00
• Friday 12.00- 20.00
• Saturday 14.00- 22.00

A Door Supervisor SIA Licence is required.

Your Time at Work

The role holder is to provide a flexible, proactive security provision for the client, to reduce their losses and improve colleague and customer safety. This is achieved both directly through the actions of the role holder and also by management of a team of officers.

Responsibilities

The suitable candidate will need to have an understanding of health & safety legislation, colleague safety, loss prevention, reporting and communicating, data interpretation, management of a team, security equipment use and general duties to include but not limited to:

• Prioritise stores on a risk basis and spend time across region accordingly.
• Partner with the management team in order to continually improve the service offering to the client.
• Show a level of flexibility and be able to adapt to new requests outside of the core role on request.
• Where appropriate for role, undertake Office Management responsibilities, such as facilities management, health and safety procedures and accounts processing such as petty cash and travel records.
• Ensure all requests are responded to in a timely manner
• Ensuring systems and software processed and inputted is in accordance with GDPR.
• Any other reasonable duties as required by your Line Manager.
• To conduct yourself, at all times, in a manner which will bring credit to yourself and the Company, ensuring a full uniform is worn and the SIA licence is clearly displayed

Our Perfect Worker

It is crucial to have great communication and customer service skills. A lot of admin is digital and paperless, so you'll need to be tech-savvy enough to use our digital devices.

Our perfect Retail Security Officer will need to be aged 18 or over, a confident communicator who is a team player with the drive to always provide a friendly and professional service.

Join Today

Join today and you can also enjoy real career progression with a large international company - as the world's leading provider of security solutions, we offer loads of training and support. You'll be in safe hands from our induction and on-site training to regular reviews and welfare checks with our managers.

Key Information and Benefits

• 5.6 weeks holiday per year (8 of these will be in lieu of bank holidays, worked or not worked)
• Workplace Pension Scheme
• Progression training and development opportunities
• Life assurance benefit
• Contributory Healthcare Scheme
• Eyecare vouchers
• Employee Discount Schemes
• Refer a friend scheme
• Free uniform provided

Job Ref: 1TSSG (T286)

Diversity & Inclusion

TSS is a recognised Disability Confident Leader Employer, committed to fostering an inclusive workplace where everyone can thrive. They prioritise accessibility, support, and opportunity for all employees. Join their diverse and empowering team today!

About Staffline

Staffline are working in Partnership with TSS, providing a recruitment solution for security roles.

Please note that our job adverts are correct at the time of publication, but some details and job responsibilities are subject to change.

This job advert may not be copied, imitated or used, in whole or in part, by third-party websites, without prior written consent from Staffline