Retail Security Officer

Staffline; Gloucester; Presencial; GBP 18.000 - 23.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

5.6 weeks holiday per year (incl. bank

Workplace Pension Scheme

Progression training and development

Life assurance benefit

Contributory Healthcare Scheme

Eyecare vouchers

Employee Discount Schemes

Refer a friend scheme

Free uniform provided

Descripción de la vacante

TSS is seeking a Retail Security Officer for Gloucester. The role focuses on delivering proactive security and loss prevention, managing a team of officers, and ensuring customer safety.

You will apply knowledge of health and safety, data handling, and GDPR while supporting the client’s security needs. The ideal candidate brings strong communication and customer service skills, is comfortable with tech devices, and can work Saturdays and Sundays from 7am to 3pm.

Formación

• A Door Supervisor SIA Licence is required.
• A Full Manual Driving Licence is required.

Responsabilidades

• Prioritise stores on a risk basis and allocate time across region.
• Partner with the management team to continually improve the service for the client.
• Demonstrate flexibility and adapt to new requests beyond the core role.
• Where appropriate, undertake Office Management responsibilities (facilities, health & safety, petty cash).
• Ensure timely responses to all requests and GDPR-compliant data handling.
• Maintain professional conduct and display SIA licence publicly.

Conocimientos

Communication

Customer service

Team player

Tech-savvy

Descripción del empleo

Position Details

Position: Retail Security Officer

Location: Gloucester

Pay Rate: £13.80 per hour, depending on store

Shifts/Hours: Saturday and Sunday 7am to 3pm

Requirements

A Door Supervisor SIA Licence is required.

A Full Manual Driving Licence is required.

Company car and fuel card provided - for business use only.

Your Time at Work

The role holder is to provide a flexible, proactive security provision for the client, to reduce their losses and improve colleague and customer safety. This is achieved both directly through the actions of the role holder and also by management of a team of officers.

The suitable candidate will need to have an understanding of health & safety legislation, colleague safety, loss prevention, reporting and communicating, data interpretation, management of a team, security equipment use and general duties to include but not limited to:

• Prioritise stores on a risk basis and spend time across region accordingly.


• Partner with the management team in order to continually improve the service offering to the client.


• Show a level of flexibility and be able to adapt to new requests outside of the core role on request.


• Where appropriate for role, undertake Office Management responsibilities, such as facilities management, health and safety procedures and accounts processing such as petty cash and travel records.


• Ensure all requests are responded to in a timely manner.


• Ensuring systems and software processed and inputted is in accordance with GDPR.


• Any other reasonable duties as required by your Line Manager.


• To conduct yourself, at all times, in a manner which will bring credit to yourself and the Company, ensuring a full uniform is worn and the SIA licence is clearly displayed.

Our Perfect Worker

It is crucial to have great communication and customer service skills. A lot of admin is digital and paperless, so you'll need to be tech-savvy enough to use our digital devices.

Our perfect Retail Security Officer will need to be aged 18 or over, a confident communicator who is a team player with the drive to always provide a friendly and professional service.

Why Join TSS

Join TSS and you can also enjoy real career progression with a large international company - as the world's leading provider of security solutions, we offer loads of training and support. You'll be in safe hands from our induction and on-site training to regular reviews and welfare checks with our managers.

Key Information and Benefits

• 5.6 weeks holiday per year (8 of these will be in lieu of bank holidays, worked or not worked)


• Workplace Pension Scheme


• Progression training and development opportunities


• Life assurance benefit


• Contributory Healthcare Scheme


• Eyecare vouchers


• Employee Discount Schemes


• Refer a friend scheme


• Free uniform provided

Job Ref: 1TSSG (T14)

Our Diversity Commitment

TSS are a recognised Disability Confident Leader Employer, committed to fostering an inclusive workplace where everyone can thrive. They prioritise accessibility, support, and opportunity for all employees. Join their diverse and empowering team today!