Retail Security Officer

Mitie Group plc.; Buckler's Park; On-site; GBP 15,000 - 22,000; Full time

Benefits offered by this job

Free SIA License Renewal

Competitive Holiday Entitlement

Pension Scheme

Personal Learning Hub & Additional培训

24/7 Virtual GP & Healthcare Benefits

Cycle to Work Scheme

Full Uniform Provided

Exclusive Discounts with Selected<br>

Company Share Scheme (SIP & SAYE)

Overtime Available

Job summary

Mitie Group plc. is seeking a Retail Security Officer for the Lidl store in Crowthorne. You will deter theft, monitor CCTV/EAS systems, and patrol the store to ensure customer safety while maintaining detailed incident reports.

You will work 49 hours per week with overtime available. A valid Door Supervision License is required, and Mitie provides full training, uniforms, and benefits.

Qualifications

• Attention to detail and vigilance in a retail environment.
• Ability to maintain customer safety and deter theft.
• Experience with security protocols and incident reporting.

Responsibilities

• Act as a visual deterrent on the shop floor
• Safely detain offenders following H&S training
• Utilize store security systems, including CCTV and EAS gates
• Collaborate with covert security operatives
• Investigate losses and support inquiries about known offenders
• Complete accurate incident reports and company documentation
• Report crime incidents using a company-provided tablet
• Conduct routine patrols to ensure customer safety
• Record patrols in daily activity sheets
• Provide security updates during store briefings
• Conduct shift handovers to ensure service continuity
• Maintain a safe and secure environment for all
• Door Supervision or Security Guarding License
• Five-year checkable employment history or documentary evidence of any period of unemployment, self-employment, or education

Skills

Attention to detail

Customer safety awareness

Education

Door Supervision License

Tools

CCTV systems

EAS gates

Job description

About the Role

Mitie has an exciting opportunity for a Retail Security Officer at our Lidl Crowthorne Store. Enjoy discounted benefits and gain high-quality experience within the security industry. Full training and a quality induction will be provided.

Responsibilities

• Act as a visual deterrent on the shop floor
• Safely detain offenders following H&S training
• Utilize store security systems, including CCTV and EAS gates
• Collaborate with covert security operatives
• Investigate losses and support inquiries about known offenders
• Complete accurate incident reports and company documentation
• Report crime incidents using a company-provided tablet
• Conduct routine patrols to ensure customer safety
• Record patrols in daily activity sheetsProvide security updates during store briefings
• Conduct shift handovers to ensure service continuity
• Maintain a safe and secure environment for all
• Door Supervision or Security Guarding License
• Five-year checkable employment history or documentary evidence of any period of unemployment, self-employment, or education

Desirable Experience

• Previous experience in a retail security role

Additional Information

Mitie's flexible benefits scheme is designed to suit your lifestyle. Access high street discounts, financial wellbeing assistance, and more through our platforms. With over 68,000 employees, Mitie is the UK's leading facilities management and professional services company, committed to the growth and development of our team members.

Location: CrowthornePosition: 49 hours per week, overtime available for holiday/absence coverPay: £13.45 per hour

Why Join Mitie

• Free SIA License Renewal
• Competitive Holiday Entitlement
• Pension Scheme
• Personal Learning Hub & Additional Training
• 24/7 Virtual GP & Healthcare Benefits
• Cycle to Work Scheme
• Full Uniform Provided
• Exclusive Discounts with Selected Companies
• Company Share Scheme (SIP & SAYE)
• Overtime Available