Retail Security & Loss Prevention Pro

B&M Retail; Hamilton; On-site; GBP 21,000 - 26,000; Full time

Benefits offered by this job

Store discount

Colleague portal discounts

Hospitality benefits

Job summary

B&M Retail in Hamilton is seeking a confident Retail Security Officer to safeguard people, products and the store environment while delivering a welcoming customer experience. This full-time, permanent role offers daytime, evening and weekend shifts to suit varied patterns.

Join our team to help prevent loss, manage risk and maintain high safety standards. You’ll work with Store Management to monitor CCTV, report incidents, enforce Health & Safety procedures and engage with customers in a

Qualifications

• Actively monitor the store to identify, prevent and report incidents.
• Demonstrate strong customer-facing skills and professionalism.
• Maintain calm and professional communication in challenging situations.

Responsibilities

• Actively monitoring the store to identify, prevent and report incidents
• Operating CCTV systems in line with policy
• Supporting the enforcement of Health & Safety procedures
• Conducting investigations into stock loss, theft and fraud
• Engaging with customers and colleagues to resolve situations calmly and effectively

Skills

Customer service

Communication skills

Conflict resolution

Team player

Professionalism

Tools

CCTV systems

Job description

B&M Retail in Hamilton is seeking a confident Retail Security Officer to safeguard people, products and the store environment while delivering a welcoming customer experience. This full-time, permanent role offers daytime, evening and weekend shifts to suit varied patterns.

Join our team to help prevent loss, manage risk and maintain high safety standards. You’ll work with Store Management to monitor CCTV, report incidents, enforce Health & Safety procedures and engage with customers in a