Retail Security & Facilities Manager

Pinnacle Group; Sale; Hybrid; GBP 28,000 - 34,000; Full time

Job summary

Pinnacle Group is recruiting a Retail Security Manager to lead on-site Security, Cleaning and Maintenance teams for a prestigious retail site in Sale. The role emphasises leadership, incident handling, safety, and client communication while ensuring compliant service delivery.

The ideal candidate holds a valid SIA Front Line badge, a CCTV licence, and proven facilities management experience across Cleaning, Security and Maintenance. Flexibility to work every second weekend is required.

Qualifications

• SIA Front Line Licence required.
• CCTV Licence required.
• Experience in Facilities Management within Cleaning, Security & Maintenance departments.

Responsibilities

• The management and control of the soft service operation to the agreed specification and the agreed performance, qualitative and financial targets.
• To provide leadership, role modelling and direction to the delivery teams within the soft services areas of the business.
• Produce weekly/monthly/quarterly reports as required and provide clear information upon request to the site manager concerning site-specific information and hold overall responsibility for time and attendance management, payroll and HR processes for the site teams.
• To be accountable for excellent service delivery within the soft services team activities and operational objectives, ensuring continuous improvements are made.
• Oversee and ensure robust, successful on-site inductions and training and associated training records are maintained, ensuring service levels and standards are always met.
• Support the client with day-to-day admin tasks, tenant liaison, and supporting visitors and contractors in the client's absence.

Skills

SIA Front Line Licence

CCTV Licence

Job description

Pinnacle Group is recruiting a Retail Security Manager to lead on-site Security, Cleaning and Maintenance teams for a prestigious retail site in Sale. The role emphasises leadership, incident handling, safety, and client communication while ensuring compliant service delivery.

The ideal candidate holds a valid SIA Front Line badge, a CCTV licence, and proven facilities management experience across Cleaning, Security and Maintenance. Flexibility to work every second weekend is required.