Retail Security Detective (SIA) – Training & Benefits

Carlisle Support Service; Liverpool; On-site; GBP 32,000 - 36,000; Full time

Benefits offered by this job

Competitive pay

Pension scheme

Health plan

Instant wages via Stream

Induction and training

Uniform and kit provided

SIA top up training

Employee assistance

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Job summary

Carlisle Support Services is recruiting a Store Detective for our Tesco partnership in Liverpool. You will conduct undercover surveillance, deter theft, monitor CCTV and interview suspects in line with policy. Training is provided and career development is supported.

You must be 18+, hold an SIA Guarding or Door Supervision licence, and be reliable, professional and customer-focused. A driving licence is desirable; previous retail security experience is advantageous.

Qualifications

• Must be 18 years or older due to licencing requirements.
• SIA Guarding or Door Supervision licence (Essential).
• Access to own Vehicle (desirable).
• Previous retail security experience is an advantage, particularly in customer-facing environments.
• Experience within a security environment is desirable.
• Strong communication and computer literacy.
• 5 years checkable work and address history.
• Reliable, punctual, flexible, and smart in appearance.
• Friendly, approachable, and always professional.
• Enthusiastic and motivated to do a great job.

Responsibilities

• Conduct undercover surveillance to identify and prevent theft, fraud, and other criminal activities within the store.
• Maintain a highly visible presence to deter potential offenders.
• Monitor CCTV systems to identify suspicious behaviour and incidents.
• Detain and interview individuals suspected of theft or wrongdoing, adhering to company policies and legal requirements.
• Compile detailed reports and evidence, and confidently present findings to clients.
• Collaborate with store management and law enforcement as necessary.
• Assist with inventory audits and security assessments.
• Uphold the highest standards of professionalism and customer service.

Skills

Strong communication

Customer service oriented

Reliable, punctual

Flexible, smart appearance

Professional demeanor

Education

SIA Guarding or Door Supervision licence (Essential)

Job description

Carlisle Support Services is recruiting a Store Detective for our Tesco partnership in Liverpool. You will conduct undercover surveillance, deter theft, monitor CCTV and interview suspects in line with policy. Training is provided and career development is supported.

You must be 18+, hold an SIA Guarding or Door Supervision licence, and be reliable, professional and customer-focused. A driving licence is desirable; previous retail security experience is advantageous.