Retail Security & Customer Experience Specialist

Mitie Group plc.; Fenny Stratford; On-site; GBP 20,000 - 21,000; Full time

Benefits offered by this job

Paid breaks

Job summary

Mitie Group plc. is seeking a Retail Security Officer in Bletchley to provide safety and security for the premises, people, and assets. You will uphold assignment instructions and meet KPIs while delivering excellent customer service to staff and visitors.

The role requires a minimum of one year of security experience, a valid SIA licence, and a willingness to complete required training. 31 hours/week across 5 days, with paid breaks and 12.71 £/hour.

Qualifications

• Minimum one year of security experience required.
• Retail experience preferred.
• Valid Door Supervisor SIA Licence required.

Responsibilities

• Use ASCONE to maintain the security of the site.
• Conduct regular patrols of the site.
• Deliver customer service to staff and visitors.
• Support the staff with any reasonable request.
• Ensure the relevant reports are completed for accurate information.

Skills

Excellent customer service skills

Self-starter

Report Writing

Excellent communication

Work under pressure

Education

Valid Door Supervisor SIA Licence

Job description

Mitie Group plc. is seeking a Retail Security Officer in Bletchley to provide safety and security for the premises, people, and assets. You will uphold assignment instructions and meet KPIs while delivering excellent customer service to staff and visitors.

The role requires a minimum of one year of security experience, a valid SIA licence, and a willingness to complete required training. 31 hours/week across 5 days, with paid breaks and 12.71 £/hour.