Retail Sales Specialist - Customer Experience Pro

Government of Jersey; United Kingdom, United Kingdom; On-site; GBP 18,000 - 24,000; Full time

Job summary

Government of Jersey is seeking a Sales Consultant to deliver outstanding customer service in a fast-paced retail environment. You will assist customers in choosing purchases based on needs and budget, demonstrate product features, maintain up-to-date product knowledge, and process sales, returns and orders through the till system.

You will replenish stock, keep displays clean and organized, monitor stock levels, support promotions and store campaigns, and collaborate with colleagues to hit team

Qualifications

• Deliver exceptional customer service in a welcoming and professional way.
• Ability to learn product features and communicate them clearly.

Responsibilities

• Deliver exceptional customer service, creating a welcoming and professional shopping experience.
• Assist customers in selecting purchases based on their needs and budget
• Demonstrate product features, where appropriate, in a clear and engaging way.
• Maintain excellent product knowledge, keeping up to date with the latest product launches
• Process sales, returns, exchanges, and customer orders accurately through the till system
• Replenish stock, merchandise displays and ensure the department is clean, organised and visually appealing
• Monitor stock levels and report any shortages or discrepancies
• Support promotional events, product launches, and store campaigns.
• Work collaboratively with colleagues across the store to achieve team and business objectives

Job description

Government of Jersey is seeking a Sales Consultant to deliver outstanding customer service in a fast-paced retail environment. You will assist customers in choosing purchases based on needs and budget, demonstrate product features, maintain up-to-date product knowledge, and process sales, returns and orders through the till system.

You will replenish stock, keep displays clean and organized, monitor stock levels, support promotions and store campaigns, and collaborate with colleagues to hit team