Retail Sales & Guest Experience Associate – Creative Team

URBN; Southampton; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Life Leave

Employee Assistance program

Gym membership discounts

Private Medical Insurance

Employee discounts up to 40%

Job summary

URBN in Southampton is seeking a customer-focused team member to support store management in creating a welcoming, creative store environment. You will engage customers, uphold brand standards, and contribute to a positive VIBE throughout daily operations.

Ideal candidates bring retail experience, strong communication skills, and a passion for delivering excellent service. Training and development opportunities accompany a lively, team-oriented workplace in the heart of the city.

Qualifications

• Experience in a retail environment is preferred.
• Good communication with customers and peers.
• Ability to work in a fast-paced store environment.

Responsibilities

• Deliver a positive, friendly customer experience through conversation and service.
• Contribute to the store VIBE by prioritising customers during peak hours.
• Keep the store reflecting brand standards and tidy merchandising.

Skills

Strong communication skills

Retail experience

Customer service oriented

Job description

URBN in Southampton is seeking a customer-focused team member to support store management in creating a welcoming, creative store environment. You will engage customers, uphold brand standards, and contribute to a positive VIBE throughout daily operations.

Ideal candidates bring retail experience, strong communication skills, and a passion for delivering excellent service. Training and development opportunities accompany a lively, team-oriented workplace in the heart of the city.