Retail Sales Executive

Hypervolt Limited; London; On-site; GBP 30,000 - 60,000; Full time

Job summary

Join a dynamic startup at the forefront of the electric vehicle charging revolution! This innovative firm is dedicated to transforming the EV charging landscape with exceptional customer service and cutting-edge technology. As part of a fast-growing team, you'll engage with customers, manage sales inquiries, and contribute to a cleaner, greener world. If you're passionate about sustainability and eager to make an impact in a thriving market, this is the perfect opportunity for you. Be part of a company that's not just growing but leading the charge in EV solutions!

Benefits

Competitive Salary + commission

Dynamic team environment

Fast-paced startup culture

Opportunity for global expansion

Impact on a cleaner world

Qualifications

• Minimum of 2 years of experience in a sales role, preferably in the EV charging industry.
• Strong customer service skills and ability to handle challenging situations.

Responsibilities

• Ensure efficient flow of inbound customers while providing excellent service.
• Monitor sales inquiries through various channels and guide customers through the sales process.

Skills

Sales Experience

Customer Service

Communication Skills

Problem Solving

Team Collaboration

Adaptability

Job description

Hypervolt is at the forefront of the electric vehicle charging revolution, dedicated to providing innovative and reliable EV charging solutions. We launched in 2021 with the bold ambition to transform the EV charging space through a relentless focus on the customer experience, great software, and beautifully designed British hardware.

In a short timeframe, we became Trustpilot's highest rated EV charging manufacturer in the industry. We are proud to have been named the third fastest growing company in the UK, as part of the Deloitte Fast 50, and 6th fastest growing company in EMEA, as part of the Deloitte Fast 500.

Additionally, Hypervolt was voted DrivingElectric’s Home EV Charger of the Year 2023 & 2024, a testament to our focus on innovation and democratising EV ownership.

Key Responsibilities:

1. Ensuring that the flow of inbound customers flows quickly and efficiently while maintaining delightful levels of service
2. Answering sales queries and selling the Hypervolt Product line
3. Monitoring sales enquiries through web chat, calls and emails
4. Guiding customers through the sales process
5. Efficiently managing your own inbound sales pipeline
6. Maintaining a high call rate
7. Successfully following up with both customers and installers once a lead has been passed through to completion of installation

Who we’d like:

● Experience: Minimum of 2 years of experience in a sales role, preferably in the EV charging or related industry.

● Customer Service: Strong customer service skills with the ability to handle challenging situations calmly and professionally.

● Communication: Excellent verbal and written communication skills, flawless English is a must, regardless of background. People who are as comfortable creating well-crafted emails as they are with picking up the phone and engaging with people.

● Problem Solving: Strong analytical and problem-solving abilities with attention to detail.

● Team Player: Ability to work independently and collaboratively in a remote team environment.

● Adaptability: Flexibility to adapt to changing priorities and handle multiple tasks simultaneously.

Benefits:

• Competitive Salary + commission
• Join a dynamic and close-knit team in Canary Wharf, East London
• This is a fast-paced startup environment
• Join a fast-growing company at an early stage with ambitions to be a major global contender
• Sell a product that people love, need, and want, benefiting a cleaner & greener world
• The UK market is projected to grow 30x within the next 5 years, with plans to go global soon