Retail Sales & Customer Experience Pro

Funky Pigeon; Colchester; On-site; GBP 12,000 - 15,000; Full time

Benefits offered by this job

Salary

Pension scheme

Cycle to work scheme

Paid annual leave

Employee discounts

Retail partner deals

Employee Assistance Programme

Job summary

WHSmith is seeking a Sales Assistant to deliver exceptional customer service and work either independently or as part of a team to uphold our store standards. You will help customers, restock shelves, and ensure displays are engaging and easy to shop.

The role emphasizes teamwork, adaptability, and a passion for creating a welcoming store environment. WHSmith values inclusivity and supports employee wellbeing and development.

Qualifications

• Deliver exceptional customer service to all customers (in-store).
• Stock replenishment and maintaining tidy, inviting displays.
• High standards of display and visual merchandising to help customers find items easily.
• Team player and supportive of colleagues.

Responsibilities

• Deliver exceptional customer service to all customers.
• Carry out stock replenishment and keep store tidy and inviting.
• Maintain high standards of display and visual merchandising.
• Be a team player and support colleagues.

Skills

Customer service

Stock replenishment

Visual merchandising

Teamwork

Job description

WHSmith is seeking a Sales Assistant to deliver exceptional customer service and work either independently or as part of a team to uphold our store standards. You will help customers, restock shelves, and ensure displays are engaging and easy to shop.

The role emphasizes teamwork, adaptability, and a passion for creating a welcoming store environment. WHSmith values inclusivity and supports employee wellbeing and development.