Customer-First Retail Assistant & Merchandising

Funky Pigeon; Tees Valley; Hybrid; GBP 18,000 - 23,000; Full time

Benefits offered by this job

Pension scheme

Cycle to work scheme

Paid annual leave

Employee discounts

Deals with retail partners

Employee Assistance Programme

Job summary

WHSmith is seeking a Sales Assistant to provide exceptional customer service and work either independently or as part of a team to uphold our store standards. You will contribute to a welcoming environment, handle stock replenishment, and ensure displays are attractive and easy to navigate.

In this role you will be part of a team focused on delivering fantastic customer experiences, maintaining high standards, and supporting colleagues to achieve store goals.

Qualifications

• Excellent customer service and a friendly, professional manner.
• Able to work independently or as part of a team to maintain store standards.
• Willing to adapt to meet store requirements and goals.

Responsibilities

• Deliver exceptional customer service to all customers.
• Carry out stock replenishment and keep all store areas tidy and inviting.
• Maintain high display standards and assist customers in finding items.
• Support colleagues as part of the store team.

Skills

Customer service

Team player

Communication

Tools

POS system

Job description

WHSmith is seeking a Sales Assistant to provide exceptional customer service and work either independently or as part of a team to uphold our store standards. You will contribute to a welcoming environment, handle stock replenishment, and ensure displays are attractive and easy to navigate.

In this role you will be part of a team focused on delivering fantastic customer experiences, maintaining high standards, and supporting colleagues to achieve store goals.