Retail Customer Experience Specialist

Whsmith; Salford; On-site; GBP 18,000 - 21,000; Full time

Benefits offered by this job

Employee discounts

Pension scheme

Cycle to work

Paid annual leave

Employee assistance programme

Job summary

WHSmith is seeking a Sales Assistant to provide exceptional customer service and work either independently or as part of a team to uphold our store standards. You’ll be responsible for stock replenishment and maintaining tidy, attractive displays to help customers find what they need.

We value teamwork and a positive attitude, with opportunities to contribute to department goals and engage with customers across the store. Includes benefits such as discounts and a supportive work environment.

Qualifications

• Excellent customer service skills and a friendly, helpful approach.
• Experience in stock replenishment and keeping displays neat and inviting.
• Ability to support colleagues and work well within a team.
• Interest in creating appealing store visuals to help customers find products.

Responsibilities

• Deliver exceptional customer service to all shoppers.
• Carry out stock replenishment and keep areas tidy and inviting.
• Ensure high standards of product displays and visual merchandising.
• Work as part of a team and support colleagues.

Skills

Customer service

Stock replenishment

Visual merchandising

Teamwork

Job description

WHSmith is seeking a Sales Assistant to provide exceptional customer service and work either independently or as part of a team to uphold our store standards. You’ll be responsible for stock replenishment and maintaining tidy, attractive displays to help customers find what they need.

We value teamwork and a positive attitude, with opportunities to contribute to department goals and engage with customers across the store. Includes benefits such as discounts and a supportive work environment.