Retail Sales Assistant: Elevate Customer Experience

Funky Pigeon; Hounslow; Hybrid; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Pension scheme

Cycle to work scheme

Paid annual leave

Employee discounts

Deals with retail partners

Job summary

WHSmith is seeking a Sales Assistant to provide outstanding customer service in-store and support day-to-day operations. You’ll work independently or as part of a team to uphold our store standards and help customers have a memorable shopping experience.

Demonstrating a passion for delivering great service, you’ll engage with customers, assist with stock and merchandising, and collaborate with colleagues to meet high performance standards across the store network.

Qualifications

• Delivering an exceptional customer service to all our customers.
• Carrying out stock replenishment, ensuring all areas of the store remain tidy and inviting for our customers to shop.
• Meeting high standards of display and visual merchandising helping customers find what they're looking for easily.
• Being part of a team and supporting colleagues.

Responsibilities

• Delivering an exceptional customer service to all our customers.
• Carrying out stock replenishment, ensuring all areas of the store remain tidy and inviting for our customers to shop.
• Meeting high standards of display and visual merchandising helping customers find what they're looking for easily.
• Being part of a team and supporting colleagues.

Skills

Customer service

Stock management

Visual merchandising

Teamwork

Communication

Job description

WHSmith is seeking a Sales Assistant to provide outstanding customer service in-store and support day-to-day operations. You’ll work independently or as part of a team to uphold our store standards and help customers have a memorable shopping experience.

Demonstrating a passion for delivering great service, you’ll engage with customers, assist with stock and merchandising, and collaborate with colleagues to meet high performance standards across the store network.