Customer-First Retail Specialist

Whsmith; Crewe; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Pension scheme

Cycle to work

Paid annual leave

Employee discounts

Retail partner deals

Employee Assistance Programme

Job summary

WHSmith is seeking a enthusiastic Sales Assistant to deliver outstanding customer service in store. You’ll work independently or as part of a team to uphold our high store standards and create a welcoming shopping environment.

In this role you’ll handle stock replenishment, assist with displays, and help customers find what they need. We offer pension, cycle to work, generous annual leave, employee discounts, and wellbeing support through our Employee Assistance Programme.

Qualifications

• Delivering an exceptional customer service to all our customers.
• Carrying out stock replenishment, ensuring all areas of the store remain tidy and inviting for our customers to shop.
• Meeting high standards of display and visual merchandising helping customers find what they're looking for easily.
• Being part of a team and supporting colleagues.

Responsibilities

• Delivering an exceptional customer service to all our customers.
• Carrying out stock replenishment, ensuring all areas of the store remain tidy and inviting for our customers to shop.
• Meeting high standards of display and visual merchandising helping customers find what they're looking for easily.
• Being part of a team and supporting colleagues.

Skills

Customer service

Team communication

Stock replenishment

Adaptability

Job description

WHSmith is seeking a enthusiastic Sales Assistant to deliver outstanding customer service in store. You’ll work independently or as part of a team to uphold our high store standards and create a welcoming shopping environment.

In this role you’ll handle stock replenishment, assist with displays, and help customers find what they need. We offer pension, cycle to work, generous annual leave, employee discounts, and wellbeing support through our Employee Assistance Programme.