Retail Sales Associate — Omnichannel Experience

Anthropologie Europe; Royal Tunbridge Wells; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Life Leave

Employee Assistance program

Discount off external gym memberships

Private Medical Insurance

Up to 40% employee discount at all URN

Season ticket loan

Cycle to work scheme

Continued development

Job summary

Anthropologie Europe is hiring for a customer-focused retail role at 59/61 High St, Tunbridge Wells, TN11XU, United Kingdom. You will engage customers with personalised conversations, share product suggestions, and support a seamless in-store and online shopping experience.

The role emphasizes teamwork, knowledge of trends, and delivering an outstanding customer experience across multiple channels.

Qualifications

• Previous retail experience is helpful but not required.
• Strong communication and interpersonal skills.
• Comfort with omni-channel retail interactions and product knowledge.

Responsibilities

• Engage with customers in a personalized way to ensure they feel welcome, heard and valued.
• Support selling culture by connecting with customers and offering product suggestions.
• Enable a frictionless omni-channel service experience by using technology to assist in size/color choices and placing orders when not in store.

Skills

Customer service excellence

Communication skills

Retail experience

Job description

Anthropologie Europe is hiring for a customer-focused retail role at 59/61 High St, Tunbridge Wells, TN11XU, United Kingdom. You will engage customers with personalised conversations, share product suggestions, and support a seamless in-store and online shopping experience.

The role emphasizes teamwork, knowledge of trends, and delivering an outstanding customer experience across multiple channels.