Retail Sales Associate: Customer Experience & Displays

JD Group; Bath; On-site; GBP 12,000 - 15,000; Full time

Job summary

JD Group in Bath is seeking an enthusiastic retail assistant to deliver a welcoming customer experience, provide product information, and support sales targets. You will keep displays sharp, replenish stock, and process transactions with a focus on service quality and presentation.

Join a busy store environment where teamwork, adaptability, and customer focus help deliver excellent shopping experiences and strong store performance.

Qualifications

• Ability to adapt communication style to different people.
• Engage positively with customers and colleagues.
• Good organisational skills and the ability to manage tasks.

Responsibilities

• Deliver a positive and welcoming experience for customers, providing support and product information where required.
• Responsible for achieving team sales objectives by identifying customer needs, recommending suitable products, and promoting complementary items.
• Maintaining high standards of customer service.
• Maintain high standards of presentation across the shop floor, ensuring fixtures, displays, and stock areas are clean, organised, and well maintained.
• Replenish stock and ensure products are available and correctly displayed in line with company standards.
• Complete operational tasks including processing transactions, cash handling, stock processing, and preparing deliveries.
• Use in-store technology and systems to support customer enquiries and daily store operations.
• Follow company policies, procedures, and health and safety requirements at all times.
• Work collaboratively with colleagues to support the effective day-to-day running of the store.
• Support with additional duties and tasks, as reasonably required.
• You'll play an active role on the shop floor by greeting customers confidently, keeping displays looking sharp, replenishing stock, and maintaining high service and presentation standards.

Skills

Customer engagement

Communication adaptability

Organisational skills

Team collaboration

Willingness to learn

Job description

JD Group in Bath is seeking an enthusiastic retail assistant to deliver a welcoming customer experience, provide product information, and support sales targets. You will keep displays sharp, replenish stock, and process transactions with a focus on service quality and presentation.

Join a busy store environment where teamwork, adaptability, and customer focus help deliver excellent shopping experiences and strong store performance.