Retail Sales Associate: Create Great Customer Experiences

JD Sports; York and North Yorkshire; Hybrid; GBP 19,000 - 23,000; Full time

Job summary

JD Sports is seeking a Store Colleague in York to deliver outstanding customer experiences on the shop floor. You will greet customers, keep displays sharp, replenish stock, and maintain high service standards in a fast-paced retail setting.

You will work with colleagues to support daily store operations, handle transactions, and promote products while following company processes and health and safety guidelines. A positive attitude and willingness to learn are essential.

Qualifications

• Adaptability in communication style
• Engage positively with customers and colleagues
• Good organisational skills and ability to manage tasks
• Ability to work collaboratively
• Willingness to learn new skills and follow company processes

Responsibilities

• Deliver a positive and welcoming experience for customers, providing support and product information where required.
• Achieve team sales objectives by identifying customer needs, recommending suitable products, and promoting complementary items.
• Maintain high standards of customer service.
• Maintain high standards of presentation across the shop floor, ensuring fixtures, displays, and stock areas are clean, organised, and well maintained.
• Replenish stock and ensure products are available and correctly displayed in line with company standards.
• Complete operational tasks including processing transactions, cash handling, stock processing, and preparing deliveries.
• Use in-store technology and systems to support customer enquiries and daily store operations.
• Follow company policies, procedures, and health and safety requirements at all times.
• Work collaboratively with colleagues to support the effective day-to-day running of the store.
• Support with additional duties and tasks, as reasonably required.

Skills

Adaptability

Customer engagement

Organisational skills

Team collaboration

Willingness to learn

Job description

JD Sports is seeking a Store Colleague in York to deliver outstanding customer experiences on the shop floor. You will greet customers, keep displays sharp, replenish stock, and maintain high service standards in a fast-paced retail setting.

You will work with colleagues to support daily store operations, handle transactions, and promote products while following company processes and health and safety guidelines. A positive attitude and willingness to learn are essential.