Retail Sales Assistant

Machine Mart Ltd; Swindon; Hybrid; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Staff Discounts

Healthcare Cash plans

Company pension scheme

Life Cover

Retail Trust access

Discounts on brands

Training and development

Internal promotion opportunities

Paid breaks

Free Tea & Coffee

Job summary

Machine Mart Ltd in the United Kingdom is seeking a customer-focused sales assistant to join a small team and deliver excellent service. You will explain technical equipment to customers, offer honest advice, and strive to exceed expectations while helping the team meet sales targets.

You will work up to 45 hours per week with time off in lieu for overtime, and you can expect staff discounts, benefits, and ongoing role-specific training as part of a supportive working environment.

Qualifications

• Experience selling technical products to customers.
• Experience in a retail customer service environment.
• Experience dealing with customers and explaining products.

Responsibilities

• Join a small team of 4–6 staff and contribute to a great customer experience.
• Explain technical equipment in an understandable way and offer honest advice.
• Help achieve challenging sales targets and build rapport with customers.

Skills

Selling technical products

Retail customer service

Dealing with customers

Product range knowledge

Accuracy

Numeracy

Computer literacy

Self-motivated

Job description

What you’ll be doing:

• You’ll be joining a small team of between 4 – 6 members of staff
• You’ll be committed to delivering a great customer experience
• You'll be working up to 45 hours per week - all extra time worked is paid or can be taken as time off in lieu
• You’ll be explaining technical equipment in an understandable manner
• You’ll be committed to offering honest advice and building a rapport with customers
• You’ll ensure that you exceed our customers’ expectations and reassure them when they're bewildered by choice
• You’ll be working hard as part of the team in achieving challenging sales targets

What you’ll need - skills and experience:

• You’ll have previous experience in selling technical products to customers
• You’ll have experience in a retail customer service orientated environment
• You’ll have previous experience in dealing with customers
• You’ll have practical experience / knowledge of some or all of our product range
• You’ll possess strong accuracy and numeracy skills
• You’ll possess basic computer literacy
• You’ll be self motivated and have a can-do attitude

What you’ll get in return for your commitment:

• Staff Discounts
• Healthcare Cash plans
• A company pension scheme
• Life Cover
• Access to the Retail Trust, our well-being platform - offering a 24-hour helpline for a variety of support services
• Discounts on 100s of high street & online brands including restaurants, holidays, and shopping
• Role specific training and development
• Proactive promotion of internal candidates
• Paid Breaks
• Free Tea & Coffee