Retail Sales Advisors, Dublin Stores

Liverpool Football Club; Liverpool; On-site; GBP 11,000 - 15,000; Part time

Job summary

Liverpool Football Club is hiring Retail Sales Advisors for its ILAC and Swords stores in Ireland. The roles emphasize customer-focused service, team collaboration, and a welcoming in-store experience for visitors.

You will handle sales, refunds, and till operations, while expanding product knowledge to assist customers and drive add-on sales. Flexibility is needed for varying hours per week across two locations, with opportunities to work across both stores.

Qualifications

• Recent retail store and customer service experience in a customer-facing role.
• Excellent numeracy and literacy skills.
• Strong interpersonal and communication skills; able to work in a team.
• A retail and/or customer service qualification would be advantageous.

Responsibilities

• Deal with customer sales and refunds with a focus on customer care and experience.
• Till work including processing cash and card payments.
• Build product knowledge to advise customers on selection.
• Basic sales management through AVS, UPT and conversion by upselling.
• Merchandising/display responsibilities.
• Stock shrinkage and cash flow controls.
• Assist in receiving and storing deliveries of stock.

Skills

Retail experience

Customer service

Cash handling

Product knowledge

Upselling

Education

Retail/customer service qualification

Tools

POS systems

Job description

About the role

We have an exciting opportunities for enthusiastic individuals to join our Liverpool FC team as Retail Sales Advisors at our Dublin (Ireland) stores located in the ILAC and Swords.

We’re looking for passionate, customer-focused individuals who love working as part of a team. In this role, you’ll be at the heart of our in‑store experience, ensuring every visitor enjoys the highest possible standard of service and leaves feeling part of the LFC family.

What will you be doing?

• Dealing with customer sales and refunds, ensuring a focus on customer care and the customer experience.
• Till work including processing cash and card payments.
• Gaining and building upon Product knowledge to provide advice and guidance on product selection to customers.
• Basic Sales Management through driving the AVS, UPT and Conversion by offering add on sales and upselling.
• Merchandising/display.
• Stock shrinkage and cash flow controls.
• Supporting in receiving and storing the delivery of large amounts of stock.

Who are we looking for?

To be successful, you must have recent retail store and customer service experience in a customer facing role and can demonstrate this important skill set, with excellent numeracy and literacy skills. Having strong interpersonal and communication skills, you will be confident in delivering excellent customer service and working as part of a team. A retail and/or customer service qualifications would be advantageous. You will be able to work flexible hours.

Why should you apply?

This position is offering permanent roles of either 20 hours or 18 hours per week at our ILAC Store, and either 18 hours or 8 hours per week at our Swords Store. If you would be interested in working across both stores, please let us know.

Please note, this vacancy may close early if we receive a high volume of applications, so we encourage you to apply as soon as possible.

At Liverpool Football Club, we have an unwavering commitment to equality, diversity and inclusion and are always looking to making a positive difference in the communities that we operate within. We are proud of our achievements in this area; maintaining the Premier League Equality Standard Advanced Level, becoming a founding signatory of the Football Association’s Football Leadership Diversity Code and being recognised as a leader in this important area on and off the pitch. We take our responsibilities in this area seriously and through the work being done across the club, we are committed to increasing the diversity of our people and becoming an increasingly inclusive workplace for all. We are committed to hiring great people representative of diverse backgrounds, perspectives, and skills across our entire business. If you share our enthusiasm and passion for inclusivity, then we want to hear from you.

Liverpool FC is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all Colleagues and Volunteers to share this commitment.

How to Apply

Please click APPLY NOW to begin the application process.