Retail Risk & Compliance Leader

IKEA; Milton Keynes; On-site; GBP 28,000 - 34,000; Full time

Benefits offered by this job

IKEA discount

Life assurance

Pension contributions

iBenefits

Free meals

Job summary

IKEA Milton Keynes is seeking a Business Risk and Compliance Leader to embed a culture of risk awareness across the store, coaching managers and ensuring adherence to IKEA policies and legal requirements.

You will lead risk management activities, coordinate external vendors, and guide crisis management planning, contributing to safer operations and better customer service. This role starts November 2026 and offers a competitive salary and benefits.

Qualifications

• Experience in leading retail teams and driving customer service excellence.
• Proven ability to make balanced decisions in a fast-paced omni-channel environment.
• Strong communication and stakeholder management skills.

Responsibilities

• Promote risk management in the unit, informing and sharing expertise to develop risk-aware decision making.
• Coordinate external vendors and vendor management to ensure proactive risk mitigation.
• Create a Risk & Compliance culture by developing leadership and conscious approach to detecting and reducing losses.

Skills

Retail management

Leadership

Stakeholder management

Risk assessment

KPI analysis

Communication

Job description

IKEA Milton Keynes is seeking a Business Risk and Compliance Leader to embed a culture of risk awareness across the store, coaching managers and ensuring adherence to IKEA policies and legal requirements.

You will lead risk management activities, coordinate external vendors, and guide crisis management planning, contributing to safer operations and better customer service. This role starts November 2026 and offers a competitive salary and benefits.