Business Risk & Compliance Leader

IKEA; Milton Keynes; On-site; GBP 28,000 - 34,000; Full time

Benefits offered by this job

IKEA discount

Life assurance

Pension contributions

iBenefits

Free meals

Job summary

IKEA Milton Keynes is seeking a Business Risk and Compliance Leader to embed a culture of risk awareness across the store, coaching managers and ensuring adherence to IKEA policies and legal requirements.

You will lead risk management activities, coordinate external vendors, and guide crisis management planning, contributing to safer operations and better customer service. This role starts November 2026 and offers a competitive salary and benefits.

Qualifications

• Experience in leading retail teams and driving customer service excellence.
• Proven ability to make balanced decisions in a fast-paced omni-channel environment.
• Strong communication and stakeholder management skills.

Responsibilities

• Promote risk management in the unit, informing and sharing expertise to develop risk-aware decision making.
• Coordinate external vendors and vendor management to ensure proactive risk mitigation.
• Create a Risk & Compliance culture by developing leadership and conscious approach to detecting and reducing losses.

Skills

Retail management

Leadership

Stakeholder management

Risk assessment

KPI analysis

Communication

Job description

"You care about making a positive impact in the world. You understand greatness requires thinking differently. An inclusive and accepting work environment is important to you."

A job at IKEA is so much more than home furnishings. Together, we work to make a better everyday life for the many. It's the perfect fit if you want to contribute, grow, and share. Join the team and start a better life for yourself.

IKEA Milton Keynes is excited to welcome a Business Risk and Compliance Leader to our team.

Lead and inspire a culture of compliance, safety, and risk awareness across the store by coaching managers, influencing stakeholders, and ensuring teams understand and apply IKEA policies, procedures, and legal requirements.

WHAT WE OFFER

• Start Date of employment will be: November 2026
• Starting salary of £31,130 per annum, based on competence and experience.
• 39 Hours, working 5 days per week and includes alternate weekends
• We can discuss flexibility to match your life and our business needs during the interview.

WORKING WITH US HAS ITS REWARDS

Our co-workers bring unique ideas and talent to work every day and we offer a variety of benefits that suit their and their family's everyday needs.

• 15% IKEA discount & discount portal helping you save £100’s on High-street retailers.
• Life Assurance of 4 times your pay, enhanced statutory pension contributions & interest free loans.
• iBenefits – Rewards & discount portal.
• Free healthy meal option, salad bar, fruit, and hot/cold drinks

...as well so much more! https://www.ikea.com/gb/en/this-is-ikea/work-with-us/why-work-with-us-because-a-job-with-us-is-so-much-more-than-a-job-pub1969c310/

WHAT YOU'LL NEED TO HAVE

• Experienced retail manager with a proven track record of leading teams and delivering exceptional customer service.
• Proven leadership skills with the ability to make well balanced decisions in a fast paced omni channel environment.
• A skilled communicator with good stakeholder management skills, ability to set clear priorities and delegate responsibility.
• Ability to assess and mitigate risks in a business environment.
• Proficient analytical skills to be able to understand performance tracking using KPIs.
• Leadership skills to inspire, motivate, encourage and engage co-workers and the wider management team by creating an open and collaborative culture built on shared motivation and accountability.

WHAT YOU'LL BE DOING DAY TO DAY

• Promote risk management in the unit, informing and sharing expertise in order to develop risk-aware decision taking in relation to unit goals and unit business plan.
• Coordinate external vendors and appropriate vendor management to ensure proactive mitigation of risk by ensuring the right resources
• Create a Risk & Compliance culture by developing leadership and conscious approach in identifying and implementing systems to detect, analyse and reduce business loss, financial impact, prevent incidents and accidents.
• Plan for and ensure that Crisis Management trainings and ways of working are in place in accordance with the CMT working method and Country and Local CMT plans and protocols to ensure all involved know their responsibilities.
• Coordinate the Unit Crisis Management Team for the handling of any emergency cases and perform appropriate actions according to the “Ingka Emergency Response rules” to ensure process is followed and all key stakeholders are involved.
• Conduct internal investigations, analysing unit processes and data in collaboration with local and country stakeholders, following Ingka group rules and standards to ensure compliance.

WE CARE FOR THE PEOPLE

It takes the diversity of thought, background, and culture to make great ideas a reality. We welcome candidates from all walks of life, including those with disabilities, to join us and feel valued in the workplace.

Come see the wonderful workday where we create a better everyday life for the many.

RECRUITMENT PROCESS INFORMATION

Let us know if you require any adjustments to be made during the interview process as soon as possible.

Final offers of employment are contingent upon clear results in mandatory background checks. Backgrounds checks must be completed by all successful candidates. This role requires:

• Criminal records check

For any advice or support, email [e-mail] and I will be happy to help!