Retail Relief Security Officer

Mitie Group plc.; Birmingham; On-site; GBP 18,000 - 21,000; Full time

Benefits offered by this job

Holiday entitlement

Pension scheme

Childcare vouchers

Cycle to work scheme

Discretionary bonus scheme

Job summary

Mitie Group plc. is seeking an experienced Security Officer in Birmingham at The Bullring Shopping Centre. The role leads on site with a nights-focused 12-hour shift pattern and a guaranteed minimum of 30 hours per week. You will report to the Security Operations Manager and support client needs daily.

Requirements include an SIA door supervisor licence, strong communication, attention to detail, and a customer-focused approach. On-site role with varied rota across weekdays and holidays.

Qualifications

• SIA door supervisor licence is essential.
• Confident dealing with the public and maintaining high standards.
• Strong verbal communication and customer service focus.
• Ability to contribute to the team and follow site procedures.

Responsibilities

• Access and Egress Control
• Completing all necessary paperwork & reports
• Conducting external patrols
• Conducting internal & external patrols
• Liaise with clients in a polite and professional manner
• Maintaining the highest standards of security

Skills

SIA door supervisor licence

Attention to Detail

Verbal Communication Skills

Customer Focused Approach

Team Contribution

Job description

Job Description

Mitie has a great opportunity in The Bullring Shopping Centre, Birmingham. We are looking for an experienced Security Officer to join the Team on site, you will take a lead role on site on a daily basis. Your shift pattern will be discussed at interview with an hourly rate of £13.82, working a guaranteed minimum of 30 hours a week. You will report into the sites Security Operation's Manager.

A typical shift will be 12 hours covering nights including weekends and Bank Holidays.

Duties will include:

• Access and Egress Control
• Completing all necessary paperwork & reports
• Conducting external patrols
• Conducting internal & external patrols
• Conducting internal patrols
• Following site specific procedures
• Liaise with clients in a polite and professional manner
• Maintaining the highest standards of security

The Candidate:

• Ability to contribute to the team
• Ability to travel to sites in your local area
• Attention to Detail
• Confident dealing with the public
• Customer Focused Approach
• Strong Verbal Communication Skills
• SIA door supervisor licence essential

Qualifications

Essential Experience

• Ability to contribute to the team
• Ability to use your own initiative
• Attention to Detail
• Confident dealing with the public
• Customer Focused Approach
• Strong Verbal Communication Skills

Desirable Experience

• SIA door supervisor licence
• Previous Retail Security Experience
• Previous Security Experience
• Previous Shopping Centre Security Experience
• Strong written communication skills

Additional information

Additional Information

Working hours will primarily involve days with some nights on occasions. Shifts will be on varied rota pattern covering weekdays, weekends and public holidays.

It's the little things that count -

On top of the usual rewards you'd expect to see from a large company, such as - holidays, pension, childcare vouchers and cycle to work schemes, we also provide many extra benefits to enhance our people's well-being and enjoyment at work.

Other benefits include reduced car parking, discount in most shops and restaurants and discretionary bonus scheme. The benefits of the Mitie ‘Mideals' scheme is also available to all staff members.

Note: This job description Is intended to give the post holder an appreciation of the role envisaged for this position and the range of duties undertaken. Specific tasks and objectives will be agreed with the post holder throughout the period of employment. The job description may be varied from time to time by the Company to reflect changes in the post holder's role and/or the needs of the business.