Retail Relief Security Officer

Mitie Cleaning & Hygiene Services; Southampton; On-site; GBP 27,000 - 31,000; Full time

Benefits offered by this job

Employee Shares Scheme

Staff Retailer Discount

Westquay Discount Scheme

Pension Scheme

Extensive Training Package

Childcare Vouchers

Competitive Holiday allowance

Competitive Pay Rate

Share Incentive Plan

Save as you earn

Virtual GP

Employee Assistance & Counselling

Job summary

Mitie Cleaning & Hygiene Services in Southampton is seeking a Relief Retail Security Officer to join the on-site team at West Quay Shopping Centre. The role involves patrolling in all weather and acting as the first point of contact for customers, with a rota covering days, nights, weekends and bank holidays.

Candidates must hold an SIA Door Supervisor Licence, be reliable, calm under pressure and able to work independently or as part of a team.

Qualifications

• Team player with enthusiastic attitude.
• Able to work on own initiative.
• Flexible approach to work to suit business needs.
• Excellent written and verbal communication skills.
• Calm under pressure.

Responsibilities

• There will be an aspect of working outside in all weather conditions and lots of patrolling, so an active, enthusiastic person would be ideally suited to this role.
• The Security Officer will demonstrate their character as determined, trustworthy, attentive and approachable at all times when welcoming clients and customers.
• As the first point of contact for all customers and clients, the Security Officer must have geographically aware of their local surroundings.
• The Security Officer must spot and stop all suspicious sightings or potential criminal activity and retain full control until the arrival of emergency services.
• Report to the Security Shift Manager – they must record, report and elevate all sightings and arrests on a regular basis.

Skills

Team player

Initiative

Flexible

Communication skills

Job description

Relief Retail Security Officer

Pay Rate : £13.70

Mitie has a great opportunity in Hammerson West Quay Shopping Centre. We are looking for an experienced candidate to join the team on site. As the role of a Security Officer, you will take a lead role on site as and when required with a pay rate of £13.70 per hour on a flexible rota that will cover days, nights, weekends and bank holidays. Officers must have a SIA Door Supervisor Licence.

Location : West Quay Shopping Centre, Southampton

Benefits Package

• Employee Shares Scheme
• Staff Retailer Discount
• Westquay Discount Scheme
• Pension Scheme
• Extensive Training Package
• Childcare Vouchers
• Competitive Holiday allowance
• Competitive Pay Rate
• Share Incentive Plan
• Save as you earn
• Virtual GP
• Employee Assistance & Counselling

Job Description

• There will be an aspect of working outside in all weather conditions and lots of patrolling, so an active, enthusiastic person would be ideally suited to this role.
• The Security Officer will demonstrate their character as determined, trustworthy, attentive and approachable at all times when welcoming clients and customers.
• As the first point of contact for all customers and clients, the Security Officer must have geographically aware of their local surroundings.
• The Security Officer must spot and stop all suspicious sightings or potential criminal activity and retain full control until the arrival of emergency services.
• Report to the Security Shift Manager – they must record, report and elevate all sightings and arrests on a regular basis.

Qualifications

• The Security Officer will need to be a team player with an enthusiastic attitude.
• The Security Officer should be able to work on own initiative.
• Flexible Approach to work to suit the business needs.
• Excellent communication skills are required both written and verbal.
• It is important the Security Officer is calm under pressure.

Our market-leading flexible benefits scheme provides you with benefits that suit your lifestyle. We have a virtual GP on hand for you and members of your household. So you can get expert advice by video or phone without having to leave your home. We offer financial wellbeing assistance through our Salary Finance scheme. For example, you could access 50% of your earned pay before payday for a small fee. Salary Finance also offers competitive loans. When you join us, we’ll give you a link to our flexible benefits platform, Choices. This gives you the chance to customise your benefits to best suit your lifestyle. You can choose from dental insurance, dining cards, coffee clubs, buying technology products at an affordable cost and much more! We give you access to high street discounts from thousands of well-known retailers, gyms and more through our MiDeals platform. And we have a cycle-to-work scheme. Life cover is the greater of your equivalent annual salary or a minimum of £10,000 - giving peace of mind for your dependants. We also offer a save-as-you-earn scheme, and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie). We award our employees with Mitie Stars as recognition for their hard work. There are cash prizes up for grabs each month and at the end of the year there’s a chance to scoop a top prize of £10,000! Our success is a direct result of the experience and quality of our people. Progressing your career is therefore a top priority for us. We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you. We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long-term condition (for example dyslexia, anxiety, autism, a mobility condition or hearing loss) and need us to make any reasonable adjustments, changes or do anything differently during the recruitment process, please let us know by emailing at . Since 1987, Mitie’s 84,000 employees have been maintaining companies globally. We are the UK’s leading facilities management and professional services company, and our clients range from household names in banking, critical government sites as well as hospitals and schools.

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