Retail Relief Security Officer

Mitie Cleaning & Hygiene Services; West Midlands; On-site; GBP 21,000 - 26,000; Full time

Benefits offered by this job

Salary sacrifice

Discount in shops/restaurants

Cycle to work scheme

Private medical or GP access

Job summary

Mitie Cleaning & Hygiene Services in Birmingham’s Bullring Shopping Centre is seeking an experienced Security Officer to lead on site. You will work a 12-hour shift, nights including weekends and bank holidays, with a guaranteed minimum of 30 hours per week and £13.82 per hour.

Reporting to the Security Operations Manager, you will perform access control, patrols, and maintain high standards of security while liaising with clients in a polite, professional manner.

Qualifications

• Ability to contribute to the team.
• Ability to travel to sites in your local area.
• Attention to Detail.
• Confident dealing with the public.
• Customer Focused Approach.
• Strong Verbal Communication Skills.

Responsibilities

• Access and Egress Control.
• Completing all necessary paperwork & reports.
• Conducting external patrols.
• Conducting internal & external patrols.
• Conducting internal patrols.
• Following site specific procedures.
• Liaise with clients in a polite and professional manner.
• Maintaining the highest standards of security.

Skills

Team player

Local travel

Attention to detail

Public interaction

Customer focus

Verbal communication

Education

SIA door supervisor licence

Job description

Job Description

Mitie has a great opportunity in The Bullring Shopping Centre, Birmingham. We are looking for an experienced Security Officer to join the Team on site; you will take a lead role on site on a daily basis.

Your shift pattern will be discussed at interview with an hourly rate of £13.82, working a guaranteed minimum of 30 hours a week. You will report into the site's Security Operations Manager.

A typical shift will be 12 hours covering nights including weekends and Bank Holidays.

Duties Will Include

• Access and Egress Control
• Completing all necessary paperwork & reports
• Conducting external patrols
• Conducting internal & external patrols
• Conducting internal patrols
• Following site specific procedures
• Liaise with clients in a polite and professional manner
• Maintaining the highest standards of security

The Candidate

• Ability to contribute to the team
• Ability to travel to sites in your local area
• Attention to Detail
• Confident dealing with the public
• Customer Focused Approach
• Strong Verbal Communication Skills
• SIA door supervisor licence essential

Qualifications

Essential Experience

• Ability to contribute to the team
• Ability to use your own initiative
• Attention to Detail
• Confident dealing with the public
• Customer Focused Approach
• Strong Verbal Communication Skills

Desirable Experience

• SIA door supervisor licence
• Previous Retail Security Experience
• Previous Security Experience
• Previous Shopping Centre Security Experience
• Strong written communication skills

Additional Information

Working hours will primarily involve days with some nights on occasions. Shifts will be on varied rota pattern covering weekdays, weekends and public holidays.

Better places, thriving communities.

It's the little things that count - On top of the usual rewards you'd expect to see from a large company, such as holidays, pension, childcare vouchers and cycle to work schemes, we also provide many extra benefits to enhance our people's well‑being and enjoyment at work.

Other benefits include reduced car parking, discount in most shops and restaurants and discretionary bonus scheme. The benefits of the Mitie ‘Mideals' scheme is also available to all staff members.

Note

This job description Is intended to give the post holder an appreciation of the role envisaged for this position and the range of duties undertaken. Specific tasks and objectives will be agreed with the post holder throughout the period of employment. The job description may be varied from time to time by the Company to reflect changes in the post holder's role and/or the needs of the business.

Our market-leading flexible benefits scheme provides you with benefits that suit your lifestyle. We have a virtual GP on hand for you and members of your household. So you can get expert advice by video or phone without having to leave your home. We offer financial wellbeing assistance through our Salary Finance scheme. For example, you could access 50% of your earned pay before payday for a small fee. Salary Finance also offers competitive loans.

When you join us, we’ll give you a link to our flexible benefits platform, Choices. This gives you the chance to customise your benefits to best suit your lifestyle. You can choose from dental insurance, dining cards, coffee clubs, buying technology products at an affordable cost and much more!

We give you access to high street discounts from thousands of well-known retailers, gyms and more through our MiDeals platform. And we have a cycle-to-work scheme.

Life cover is the greater of your equivalent annual salary or a minimum of £10,000 - giving peace of mind for your dependants. We also offer a save-as-you-earn scheme, and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie).

We award our employees with Mitie Stars as recognition for their hard work. There are cash prizes up for grabs each month and at the end of the year there’s a chance to scoop a top prize of £10,000!

Our success is a direct result of the experience and quality of our people. Progressing your career is therefore a top priority for us. We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you.

We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long-term condition (for example dyslexia, anxiety, autism, a mobility condition or hearing loss) and need us to make any reasonable adjustments, changes or do anything differently during the recruitment process, please let us know by emailing at .

Since 1987, Mitie’s 84,000 employees have been maintaining companies globally. We are the UK’s leading facilities management and professional services company, and our clients range from household names in banking, critical government sites as well as hospitals and schools.

Join our Mitie Team.

Together our diversity makes us stronger.

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