Retail Security Lead – Nights, SIA Licensed

Mitie Group plc.; Birmingham; On-site; GBP 18,000 - 21,000; Full time

Benefits offered by this job

Holiday entitlement

Pension scheme

Childcare vouchers

Cycle to work scheme

Discretionary bonus scheme

Job summary

Mitie Group plc. is seeking an experienced Security Officer in Birmingham at The Bullring Shopping Centre. The role leads on site with a nights-focused 12-hour shift pattern and a guaranteed minimum of 30 hours per week. You will report to the Security Operations Manager and support client needs daily.

Requirements include an SIA door supervisor licence, strong communication, attention to detail, and a customer-focused approach. On-site role with varied rota across weekdays and holidays.

Qualifications

• SIA door supervisor licence is essential.
• Confident dealing with the public and maintaining high standards.
• Strong verbal communication and customer service focus.
• Ability to contribute to the team and follow site procedures.

Responsibilities

• Access and Egress Control
• Completing all necessary paperwork & reports
• Conducting external patrols
• Conducting internal & external patrols
• Liaise with clients in a polite and professional manner
• Maintaining the highest standards of security

Skills

SIA door supervisor licence

Attention to Detail

Verbal Communication Skills

Customer Focused Approach

Team Contribution

Job description

Mitie Group plc. is seeking an experienced Security Officer in Birmingham at The Bullring Shopping Centre. The role leads on site with a nights-focused 12-hour shift pattern and a guaranteed minimum of 30 hours per week. You will report to the Security Operations Manager and support client needs daily.

Requirements include an SIA door supervisor licence, strong communication, attention to detail, and a customer-focused approach. On-site role with varied rota across weekdays and holidays.