Retail Product Team Lead - Elevate Visuals & Customer Experience

River Island; Leicester; On-site; GBP 25,000 - 30,000; Full time

Benefits offered by this job

Staff discount

Uniform allowance

Retail Trust benefits

Family leave support

Giver Island scheme

Pension plan

Holiday entitlement

Progression opportunities

Job summary

River Island is seeking an energetic Product Team Leader for our Leicester Fosse Park store. You will lead, inspire and empower the store team to deliver an exceptional customer journey, maintain high visual standards and strong sales performance.

In this hands-on role you’ll duty-manage across service, people and operations, support the Product and Commercial Manager, and develop the team through coaching and in-store training.

Responsibilities

• Deliver great product placement and 'wow' wearable outfits.
• Consistently deliver strong visual standards with the customer journey at the forefront of every decision.
• Confidently duty manage in all areas of the store operation including service, people, and operations.
• Support the Commercial / Product Manager in empowering the team within store to deliver for the customer by always putting customer experience at the centre of decision making.
• Have a good understanding of commercial tools and how to use to drive commercial actions.
• Take accountability to drive store KPIs, including sales, stock loss, payroll, conversion, voice of customer and RFID.
• Support the management of store operations, including compliance with health & safety standards.
• Support the development of the store team to deliver a high performing, motivated and engaged store team who feel valued and recognised for their contribution.

Job description

River Island is seeking an energetic Product Team Leader for our Leicester Fosse Park store. You will lead, inspire and empower the store team to deliver an exceptional customer journey, maintain high visual standards and strong sales performance.

In this hands-on role you’ll duty-manage across service, people and operations, support the Product and Commercial Manager, and develop the team through coaching and in-store training.