Retail Operations Manager - Nights

Whatsoninleeds; Leeds; On-site; GBP 35,000 - 50,000; Full time

Job summary

A leading retail company in Leeds is seeking a Retail Operations Manager to oversee multiple convenience stores. The ideal candidate will lead teams, manage financial performance, and ensure compliance with safety standards. This hands-on role requires a dynamic leader passionate about retail excellence and team development.

Benefits

Company vehicle

Laptop

Phone

Employee discount

Qualifications

• Proven multi-site retail management experience.
• Strong understanding of food safety and compliance regulations.

Responsibilities

• Lead and support multiple convenience retail sites.
• Take full ownership of store P&L and budgets.
• Monitor compliance with health and safety regulations.

Skills

Leadership

Team Development

Operational Efficiency

Education

Retail Management Experience

Job description

Full Job Description

Retail Operations Manager

Are you truly ready to lead and inspire multiple store teams in a fast-paced, ever-changing retail environment?

Can you confidently take full ownership of financial performance while ensuring every store meets the highest standards of safety and service?

We are seeking a dynamic and experienced Retail Operations Manager to oversee the day-to-day performance of multiple convenience retail sites. This is a field-based role requiring a hands-on leader with a passion for retail excellence, team development, and operational efficiency. You’ll thrive in a demanding, fast-paced environment, where no two days are the same — driving commercial performance, leading high-performing teams, and ensuring the highest operational and safety standards across your area.

• Lead and support a portfolio of convenience retail sites to deliver operational excellence.
• Coach, mentor, and develop Store Managers to achieve KPIs and growth targets.
• Take full ownership of store P&L, budgets, and financial reporting, ensuring profitability across the area.
• Monitor compliance with food safety, health & safety regulations, and licensing requirements.
• Provide guidance on HR-related issues including performance management, recruitment, and employee relations.

Qualifications and experience:

• Proven multi-site retail management experience, ideally within convenience or food retail.
• Strong understanding of food safety, health & safety, and compliance regulations.
• Demonstrated ability to manage store-level P&L and budgets effectively.
• Field-based management experience with the ability to travel regularly.
• Confident and effective leader with excellent people management skills.

Benefits include:

• Competitive salary and performance-based bonuses
• Company vehicle, laptop, and phone
• Ongoing professional development opportunities
• Employee discount and other benefits