Operations Manager

Asda; York and North Yorkshire; On-site; GBP 40,000 - 55,000; Full time

Job summary

A leading retail company is seeking an Operations Manager in York to oversee store and online operations. The role requires strong leadership and operational excellence to ensure outstanding customer experiences. The successful candidate will work a flexible schedule and lead diverse teams in a fast-paced environment.

Benefits

15% colleague discount at Asda from day 1

Discretionary bonus scheme

Electric car scheme

Free eye tests

Discounts on Asda services

Wagestream for flexible pay and financial tools

Company pension

Wellbeing services including virtual GP and counselling

Inclusion networks

Parental leave policies

Recognition programs

Special offers and discounts on various services

Qualifications

• Proven track record in leading diverse teams.
• Experience in fast-paced environments.

Responsibilities

• Accountable for leadership and profitability of online operations.
• Deliver high operational standards and enable a high-performance culture.

Skills

Leadership

Communication

Operational Excellence

Adaptability

Job description

Job Title

Operations Manager

Location

York

Employment Type

Full time

Contract Type

Permanent

Shift Pattern

Work Shift: Days

Hours per Week

45

Salary

Competitive salary plus benefits

Category

Store Operations

Closing Date

25 May 2025

About the Role

Retail is ever-changing, and as we continue to transform our stores for the future and grow our online proposition to meet increasing customer demand, we are looking for customer-focused leaders to drive service excellence across both the store and our online operation.

Our Operations Managers are integral to the successful execution of our strategy and have overall accountability for the leadership and profitability of our online operation, food hall, nights, and warehouse operations. The successful applicant will be responsible for delivering high operational standards within these areas, enabling a high-performance culture within their team. They will be committed to our strategy, purpose, and customer experience, ensuring both in-store and online customers have an outstanding shopping experience.

As part of the leadership team, you will work a three-week rolling rota including weekends, evenings, and late nights. You will sometimes be solely responsible for the store, so confidence in overseeing operations in their entirety is essential.

About You

You will have a proven track record in leading diverse teams, delivering operational excellence, and working in a fast-paced environment. Adaptability, attention to detail, and the ability to execute plans effectively are crucial.

You will have an engaging leadership style, be a strong coach and mentor, and possess excellent communication skills. Flexibility in your approach depending on your audience is important.

This role offers the opportunity to be part of the evolving retail world and make a difference daily to customer experiences both in store and online.

Application

Apply today by completing an online application.

Benefits

Alongside a competitive salary, you'll enjoy benefits including:

• 15% colleague discount at Asda from day 1
• Discretionary bonus scheme
• Electric car scheme
• Free eye tests
• Discounts on Asda services
• Wagestream for flexible pay and financial tools
• Company pension
• Wellbeing services including virtual GP and counselling
• Inclusion networks
• Parental leave policies
• Recognition programs
• Special offers and discounts on various services