Retail Operations Lead – Stock, Merch & Events

West Sussex; Chichester; Remote; GBP 22,000 - 28,000; Full time

Benefits offered by this job

Event tickets

Health cash plan

Employee discounts

Beautiful working environment

Supportive team

Job summary

Golf At Goodwood is seeking a Retail Executive to manage day-to-day retail stock, supplier relationships, merchandising and purchasing across our golf venues. You will ensure shops are well-presented, stocked and commercially successful, with strong Excel and systems usage.

You will analyze stock performance, coordinate orders, and liaise with colleagues to maximise sales while supporting events and the wider team as needed.

Qualifications

• Prior retail experience within a busy customer-focused environment.
• Strong organisational and administrative skills.
• Excellent attention to detail and accuracy.
• Confidence using Microsoft Excel and retail systems.
• A proactive and positive approach to problem solving.
• Strong communication skills with the ability to build relationships at all levels.
• Commercial awareness and an interest in retail performance.
• Full driving licence and access to reliable transport.

Responsibilities

• Managing the end-to-end purchasing process, from raising purchase orders through to stock receipt.
• Monitoring stock levels and performance, ensuring systems remain accurate and up to date.
• Supporting stock counts and stock control processes.
• Building positive relationships with suppliers and managing delivery schedules.
• Acting as a key point of contact for retail-related customer, supplier and colleague enquiries.
• Supporting monthly and annual retail reporting processes.
• Sharing product knowledge with colleagues to help drive retail performance.
• Working closely with the Retail Manager to identify opportunities to enhance sales and profitability.
• Supporting the wider Golf At Goodwood team and golf events when required.

Skills

retail experience

organisational skills

administrative skills

attention to detail

communication skills

problem solving

Tools

Microsoft Excel

Job description

Golf At Goodwood is seeking a Retail Executive to manage day-to-day retail stock, supplier relationships, merchandising and purchasing across our golf venues. You will ensure shops are well-presented, stocked and commercially successful, with strong Excel and systems usage.

You will analyze stock performance, coordinate orders, and liaise with colleagues to maximise sales while supporting events and the wider team as needed.