Guest Experience & Retail Associate – Golf & Events

West Sussex; Chichester; Remote; GBP 21,000 - 25,000; Full time

Benefits offered by this job

Wellbeing programme

Health club membership

Event tickets

Health cash plan

Performance share scheme

Training and development

Job summary

Goodwood Estate in Chichester is seeking a friendly, proactive team member to support our retail shop and hotel golf reception. You’ll welcome guests, assist with retail purchases, and help manage golf check-ins and events in a dynamic, high-standard environment.

The role requires a customer-focused mindset, strong communication, and the ability to balance multiple tasks across shop and reception duties. Evening and weekend work are involved in a supportive team setting.

Qualifications

• Experience in customer-facing environments.
• Positive, friendly and professional demeanour.
• Ability to multitask in a fast-paced setting.

Responsibilities

• Greet guests and members at the shop and golf reception.
• Assist customers with retail purchases and event support.
• Check golfers in for rounds and coordinate with events.
• Maintain presentation of retail spaces and ensure smooth daily operations.

Skills

Customer service

Team player

Communication skills

Attention to detail

Flexible hours

Golf knowledge

Job description

Goodwood Estate in Chichester is seeking a friendly, proactive team member to support our retail shop and hotel golf reception. You’ll welcome guests, assist with retail purchases, and help manage golf check-ins and events in a dynamic, high-standard environment.

The role requires a customer-focused mindset, strong communication, and the ability to balance multiple tasks across shop and reception duties. Evening and weekend work are involved in a supportive team setting.