Retail Operations Launch Project Manager

The Pokémon Company International; City Of London; Hybrid; GBP 54,000 - 98,000; Full time

Benefits offered by this job

Hybrid work environment

Healthcare premiums paid by employer

Pension contributions

Job summary

The Pokémon Company International is opening a new Pokémon Store in London and seeking a proactive Project Manager, Retail Operations to lead the operational mobilisation. You will translate requirements into detailed workstreams, manage timelines, and coordinate with suppliers and internal teams to ensure a successful opening.

With 5–7 years of relevant experience and a Bachelor’s degree, you will drive governance, risk control, and transition to business-as-usual, while navigating a hybrid,

Qualifications

• Five to seven years of relevant professional experience.
• Bachelor's degree in related field or equivalent experience.
• Experience leading complex operational initiatives, business readiness activities, programme delivery or project management is essential.
• Strong supplier management experience, including RFPs, contracting coordination, and supplier mobilisation.
• Strong communication and stakeholder management skills, able to influence across functions and geographies.
• Retail environment experience would be beneficial.

Responsibilities

• Lead and deliver the operational mobilisation plan, translating high-level requirements into detailed workstreams, milestones, and delivery schedules.
• Ensure projects are delivered on time, within scope and budget.
• Proactively control timelines, dependencies, risks, and issues and escalating where required.
• Procure, contract, onboard and manage external suppliers (i.e. EPOS system, Facilities Management, Security).
• Establish project governance routines and drive accountability across workstreams and tasks.
• Lead the transition from project delivery into business-as-usual operations.
• Collaborate on workstreams, including Operational Design, People & Training, IT Systems, Reporting & Data, Policies & Procedures, and Logistics.
• Work with Project Managers to coordinate dependencies, manage change control and ensure clear ownership.
• Build relationships with stakeholders across levels of seniority and international offices.
• Develop understanding of the wider programme to inform planning and delivery.

Skills

Project management

Stakeholder management

Supplier management

Operational planning

Risk management

Communication

Education

Bachelor's degree

Tools

Monday.com

Job description

The Pokémon Company International is opening a new Pokémon Store in London and seeking a proactive Project Manager, Retail Operations to lead the operational mobilisation. You will translate requirements into detailed workstreams, manage timelines, and coordinate with suppliers and internal teams to ensure a successful opening.

With 5–7 years of relevant experience and a Bachelor’s degree, you will drive governance, risk control, and transition to business-as-usual, while navigating a hybrid,