Retail Store Launch Project Manager (18‑month)

The Pokémon Company International; Greater London; Hybrid; GBP 54,000 - 98,000; Full time

Benefits offered by this job

Hybrid work environment

Job summary

The Pokémon Company International is opening a new Pokémon Store in London and seeks a proactive Project Manager, Retail Operations to lead the operational mobilisation for a successful opening. You will manage design, systems, supplier onboarding, logistics and training readiness, within a dynamic, evolving project team.

Ideal candidates bring 5–7 years in complex operations, retail experience, and strong supplier management.

Qualifications

• 5–7 years of relevant professional experience.
• Bachelor's degree in related field or equivalent level of experience.
• Experience leading complex operational initiatives, business readiness activities, programme delivery or project management.
• Strong supplier management experience, incl. RFPs, contracting coordination, and supplier mobilisation.
• Strong communication and stakeholder management skills, able to influence and drive progress across functions and geographies.
• Confident working in fast-paced, ambiguous environments with a pragmatic, outcomes-focused mindset.
• Experience within a retail environment, particularly retail operations, would be beneficial.
• Familiarity with project management tools; experience with Monday.com would be advantageous.
• Experience supporting the operational setup of a new physical site/location, customer environment, or large-scale launch.
• Experience with operational readiness planning, launch preparation and transition into business-as-usual operations.

Responsibilities

• Lead and deliver the operational mobilisation plan, translating high-level requirements into detailed workstreams, milestones, and delivery schedules.
• Ensure projects are delivered on time, within scope and budget.
• Proactively control timelines, dependencies, risks, and issues and escalating where required.
• Procure, contract, onboard and manage external suppliers (EPOS system, Facilities Management, Security).
• Establish project governance routines and drive accountability across workstreams and tasks.
• Lead the transition from project delivery into business-as-usual operations.
• Coordinate dependencies and change control across workstreams with Project Managers.
• Build relationships with stakeholders across levels and international offices.
• Develop understanding of the wider programme to inform operational planning.

Skills

Project management

Stakeholder management

Vendor management

Retail operations experience

Communication

Monday.com

Change management

Team collaboration

Education

Bachelor's degree or equivalent

Tools

Monday.com

Job description

The Pokémon Company International is opening a new Pokémon Store in London and seeks a proactive Project Manager, Retail Operations to lead the operational mobilisation for a successful opening. You will manage design, systems, supplier onboarding, logistics and training readiness, within a dynamic, evolving project team.

Ideal candidates bring 5–7 years in complex operations, retail experience, and strong supplier management.