Retail Operations Coordinator - Randburg

Placements24; Southampton; Hybrid; GBP 13,000 - 19,000; Full time

Benefits offered by this job

Competitive salary

Staff discounts

Job summary

Placements24 in Randburg is seeking a meticulous Retail Operations Coordinator to support the retail network from the office. You will oversee day-to-day operations, ensure compliance, and collaborate with store managers and head office to drive efficiency.

The role involves reporting on KPIs, improving processes, and coordinating with inventory, logistics, HR, and store staff. An organised, proactive communicator with strong MS Office skills will thrive in a fast-paced environment.

Qualifications

• Experience in admin or coordination roles, preferably in retail.
• Strong organizational and multitasking abilities.
• Excellent written and verbal communication skills.

Responsibilities

• Coordinate daily operational activities across multiple retail locations.
• Assist in implementing operational policies and procedures.
• Support store managers with operational challenges and provide solutions.
• Liaise with inventory, logistics, and HR to ensure seamless operations.
• Monitor and analyse performance data to identify trends and improvements.
• Prepare reports on operational efficiency, compliance, and KPIs.
• Distribute operational documentation and communications to stores.
• Assist onboarding of new store staff on procedures.
• Support rollout of new initiatives and systems in retail environments.
• Ensure health, safety, and regulatory standards are met in stores.

Skills

Organizational skills

Administrative experience

Communication

Multitasking

Tools

Microsoft Office

POS systems

Job description

About the Role

Our client is seeking a meticulous and organized Retail Operations Coordinator to support their retail network from their office in Randburg . This role is crucial in ensuring the smooth day-to-day operations of our client's stores, focusing on efficiency, compliance, and effective resource management. The ideal candidate will possess strong administrative and organizational skills, excellent communication abilities, and a proactive approach to problem‑solving. You will work closely with store managers and head office departments to facilitate operational processes and implement improvements. This position offers a great opportunity to gain broad experience across various aspects of retail operations in the Gauteng region. We are looking for an individual who can manage multiple tasks and contribute to a streamlined operational framework.

Key Responsibilities

• Coordinating and managing daily operational activities across multiple retail locations.
• Assisting in the implementation of operational policies and procedures.
• Supporting store managers with operational challenges and providing solutions.
• Liaising with various departments (e.g., inventory, logistics, HR) to ensure seamless operations.
• Monitoring and analyzing operational performance data to identify trends and areas for improvement.
• Preparing reports on operational efficiency, compliance, and key performance indicators.
• Managing and distributing operational documentation and communication to stores.
• Assisting with the onboarding process for new store staff regarding operational procedures.
• Supporting the rollout of new initiatives and systems within the retail environment.
• Ensuring compliance with health, safety, and regulatory standards in all stores.

Requirements

• Previous experience in an administrative or coordination role, preferably within the retail sector.
• Strong organizational, time management, and multitasking skills.
• Excellent written and verbal communication abilities.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).
• Ability to work independently and as part of a team in a fast‑paced environment.
• Strong problem‑solving skills and attention to detail.
• Familiarity with retail operations and point‑of‑sale (POS) systems..
• Ability to manage confidential information effectively.
• Adaptability and willingness to learn new processes and systems.
• Located within commuting distance of Randburg or open to hybrid work arrangements.

Benefits

Our client offers a competitive salary package, opportunities for professional development, and exposure to various facets of retail operations. Employees benefit from a supportive work environment, staff discounts, and the chance to contribute significantly to the operational success of a growing brand in Gauteng . This role provides a platform to enhance your operational expertise and build a strong career foundation within the retail industry.