Retail Multi-Site Facilities & Maintenance Coordinator

FashionUnited Group; Greater London; Hybrid; GBP 28,000 - 38,000; Full time

Benefits offered by this job

Quarterly/Annual bonus

Up to 25 days holiday + bank holidays

Volunteer days (2 extra paid)

50% staff discount

BUPA Dental Insurance

Healthcare cash plan

Life Assurance

Interest free season ticket loan

Pension contribution

Job summary

White Stuff is seeking an energetic Facilities Coordinator to support the Property team across 120+ stores and concessions in the UK and Germany, ensuring day-to-day FM activities, health and safety standards, and compliance.

You will manage reactive maintenance, contractor oversight, reporting, and administration of the property management system, with a focus on efficient service and stakeholder updates. This hybrid UK-based role supports the business with robust facilities governance.

Qualifications

• Experience in a facilities role within a multi-site/retail environment.
• Ability to communicate with all levels of the business and with suppliers/contractors.
• Knowledge of statutory maintenance and testing compliance.
• Experience with risk assessments, audits and incident investigations.
• IOSH certification would be beneficial.

Responsibilities

• Primary contact for FM and workplace queries across the White Stuff estate.
• Manage reactive maintenance and ensure high standards of completion.
• Maintain store details in the in-house Property Management system.
• Prepare weekly and monthly reports on maintenance status for stakeholders.
• Administer PPM, statutory and compliance maintenance to ensure legal compliance.
• Oversee utilities contracts, including invoices and processing.
• Manage contractors and subcontractors to maintain service quality.
• Review contractor safety risk statements to ensure safe working practices.
• Ensure health and safety systems are in place and up-to-date.
• Monitor and report on health & safety incidents for governance committees.
• Liaise with landlords as required and support policy updates.

Skills

Multisite facilities coordination

Stakeholder communication

Health & safety awareness

Organisational skills

Proactive and responsive

Education

IOSH certification (benefit)

Tools

MS Office (Word, Excel, Outlook, PowerPoint)

Job description

White Stuff is seeking an energetic Facilities Coordinator to support the Property team across 120+ stores and concessions in the UK and Germany, ensuring day-to-day FM activities, health and safety standards, and compliance.

You will manage reactive maintenance, contractor oversight, reporting, and administration of the property management system, with a focus on efficient service and stakeholder updates. This hybrid UK-based role supports the business with robust facilities governance.